Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Orlando
Maitland, FL
538 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 538 reviews
December 02, 2022
I have been a customer for over 25 years and this was a horrible example of the honesty, integrity and passion for good service I have ever seen from them. horrible example of the honesty, integrity and passion for good service I have ever seen from them. More
by suziemuench
Employees Worked With
Raymond I think
November 30, 2022
Hi, my visor was excellent. He explained everything to me. The service was done in a reasonable mama time, and I had a very nice comfortable air to sit and do some work while I He explained everything to me. The service was done in a reasonable mama time, and I had a very nice comfortable air to sit and do some work while I was waiting on my vehicle which was handling a quick and timely manner. it was an excellent experience. More
by IracksEmily Cooper
Employees Worked With
I do not remember his name but he was excellent 6 stars
November 28, 2022
Mike and his team got my turned around in record time. I appreciated his responsiveness and his personal handling of my vehicle. Thanks Mike!! I appreciated his responsiveness and his personal handling of my vehicle. Thanks Mike!! More
by verne.bragg
Employees Worked With
Mike Shattuck
November 27, 2022
Mike and his team at Mercedes of Maitland are top notch, personable, accommodating, and professional. I wouldn’t take my car anywhere else. I had a gas fume leak. Mike explained the issue and the cost of r personable, accommodating, and professional. I wouldn’t take my car anywhere else. I had a gas fume leak. Mike explained the issue and the cost of repair (best case and worst case). They accommodated my schedule and got my car back to me ahead of time. The team is organized and works well together to manage the customer flow while providing great service. Thank you!! More
by Twithallmyheart
Employees Worked With
Mike
November 22, 2022
Went to the dealer for a new battery. Marcus was very professional and explained the needs for my vehicle. He explained about some recalls and he will order parts and schedule my appointm Marcus was very professional and explained the needs for my vehicle. He explained about some recalls and he will order parts and schedule my appointment. . More
by Djjohnnyflash
Employees Worked With
Marcus Diaz
November 21, 2022
Met Raymond at the service department around 7:15 am with no appointment and a dead battery. My car was purchased at this dealership a couple months ago and missed the factory warranty by one month…thank you no appointment and a dead battery. My car was purchased at this dealership a couple months ago and missed the factory warranty by one month…thank you for checking by the way. Anyway, Raymond put me back on the road within 2 hours. Thank you so much for your professionalism Raymond! Good thing I went early, the service department was really busy later on…really appreciated being taking care of with no appointment. More
by Philippehaible
Employees Worked With
Raymond
November 10, 2022
Form the very beginning, this dealership treated me with respect, courtesy, and care. The personnel are always friendly and accessible. Also, the explain what needs to be done, what they have done, and why respect, courtesy, and care. The personnel are always friendly and accessible. Also, the explain what needs to be done, what they have done, and why. Dante Clifton was my sales person when I initially purchased the vehicle, and he never misses a chance to greet me warmly with a smile, speak to me, and see how things are going with me and the car. He does this everytime if he sees me at the MB Maitland Dealership when I come in for service. Rafael Pena is my service advisor and, he too, greets me with respect, a smile, and makes sure that my concerns are noted and addressed promptly. More
by AMH
Employees Worked With
Dante, Rafael
