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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

January 01, 2023

Service was performed as promised ahead of time estimated. Raymond was my first-time service advisor, and he was great. More

by gsczep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Cornell Jr
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Jan 04, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 31, 2022

Mr Frank Garcia is very polite and dedicated, he explained the whole situation and tried to solve it More

by Rodolfo Nagy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 04, 2023 -

Mercedes-Benz of Orlando responded

Hi Rodolfo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Upon arrival I was looking for my advisor and he wasn’t there yet. My appointment was at 8 by 8:30 he still wasn’t there. So I got up out the waiting room to ask what’s going on. They took my keys and it t More

by Cindyp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jan 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

December 28, 2022

2nd time working with Francisco and he was absolutely great as he was last time More

by jasonebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jan 01, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 22, 2022

MB Orlando are without a doubt my favorite car dealer to work with. Always very fair on pricing and my go to whenever I am in the market for a MB. Big shout out to Frank Whitton in sales for always taking c More

by Ryan Dalziel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Whitton
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Orlando responded

Hi Ryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2022

Provide me with good information and advice along with great service. Definitely the best Mercedes service in the Orlando area. More

by Hk09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Dec 21, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2022

They were on time, professional and friendly Dealership very very clean an attractive environment to wait More

by Cbrach1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike S
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Dec 12, 2022 -

Mercedes-Benz of Orlando responded

Hello,it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

December 07, 2022

I give thier employees a thumbs up. They were Very helpful n courteous which helped pass the time of my 6 hrs wait. More

by panew61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Cornell, Lynn-service, a young man who works with Ray
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Dec 09, 2022 -

Mercedes-Benz of Orlando responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 02, 2022

I have been a customer for over 25 years and this was a horrible example of the honesty, integrity and passion for good service I have ever seen from them. More

by suziemuench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond I think
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Dec 04, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0784. We hope to hear from you.

Dec 04, 2022 -

suziemuench responded

I will call you on Monday afternoon

November 30, 2022

Hi, my visor was excellent. He explained everything to me. The service was done in a reasonable mama time, and I had a very nice comfortable air to sit and do some work while I More

by IracksEmily Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name but he was excellent 6 stars
Report | Print
Dec 01, 2022 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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