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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

January 10, 2023

The service department is a disaster. They were negligent and failed to properly check my car before I collected it after service putting my life in danger. More

by Burban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Suarez
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Jan 10, 2023 -

Burban responded

Go somewhere else!

Jan 11, 2023 -

Mercedes-Benz of Orlando responded

Hi Burban, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0784 . we hope to hear from you soon.

January 10, 2023

MB. of Orlando is a professional business staffed by professionals. The staff is knowledgeable, courteous, and helpful. More

by rfredgoff
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ralphel Pena
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Jan 13, 2023 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

January 07, 2023

I am a returning Mercedes Benz customer. Claudia Grazioli and Victor Miller provide me with a top tier Ritz Carlton level customer service experience every time. Claudia is fabulous at what More

by ablaalaoui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Grazioli, Victor Miller
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Jan 11, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

January 06, 2023

Amazing staff. They went above and beyond to get car I wanted. Love my new Mercedes! More

by Camellia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ajay
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Jan 09, 2023 -

Mercedes-Benz of Orlando responded

Hi Camellia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2023

CLAUDIA AND DANIELA DID AN EXCELENT JOB, SUPER PROFECIONALS. CLAUDIA WAS SUPER FRIENDLY AND DEDICATED. More

by racso0214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CLAUDIA, GRAZIOLI
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Jan 07, 2023 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

I enjoy bringing my car here for service, it’s always a good experience here. More

by Baily9726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Jan 08, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 03, 2023

Mike is very friendly and helpful. He answer all my question and show me all the function of my car More

by PATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 05, 2023 -

Mercedes-Benz of Orlando responded

Hi Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! If you have any further questions, please don't hesitate to reach out! Have a great day!

January 03, 2023

Overall Good, although was disappointed in the trade in value, with the delay in delivery, the price of the trade in was substantially reduced. I spoke with Frank in October when he informed the new car w More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annas Gannaoui & Edmond Grigoryan
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Jan 06, 2023 -

Mercedes-Benz of Orlando responded

Hi Mark, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (407) 680-0784. We'd appreciate the chance to make your experience a positive one.

January 03, 2023

Francisco made things as easy as possible for me. Highly recommend him! He got me a Lyft to & from the dealership and was in constant contact with me regarding my vehicle. More

by Wendi Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Jan 06, 2023 -

Mercedes-Benz of Orlando responded

Hi Wendi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. If you ever need help, just give us a call. Happy motoring!

January 02, 2023

Had a good experience with the dealership except I lost my driver’s license there. Ganni was great!!! More

by Marionnearellano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ganni
Report | Print
Jan 05, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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