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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

February 10, 2023

My service has always gone smoothly with Raphael. He is kind and welcoming. My car is returned clean and washed with a notification phone call. This gives me time to plan my schedule and ride back. O More

by Sherylkashuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Feb 13, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2023

I travel 2. 5 hrs just for this dealership!! Amazing ppl ! From my salesman, shout out to Marcus! To Mike at service dept!! More

by Manci81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 13, 2023 -

Mercedes-Benz of Orlando responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2023

It is always a pleasure working with Rafael P. He has been our service advisor since we have owned our vehicles and recommend him for all of your service needs. More

by KD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
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Feb 13, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 08, 2023

I have been a customer for 11 years and my experience has been great. The service team is knowledgeable and friendly every time. More

by Ckane50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
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Feb 11, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 07, 2023

I have used this dealer ship for more than 20 years and In the past they have been great. However, my last visit with them has me very, very upset, and I would like the chance to speak to the service manag More

by rodgsand
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
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Feb 09, 2023 -

Mercedes-Benz of Orlando responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0784 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 07, 2023

This was my second visit to this Mercedes location. I went in to get 4 new tires and while there was a little delay with my getting my car back because it was the weekend I have to say that my advisor More

by DebbieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Cornell
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Feb 11, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

February 05, 2023

Everyone was very professional and friendly, we are very pleased with the great service at Mercedes-Benz of Orlando. More

by Ram
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Miller
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Feb 07, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2023

Excellent, courteous customer service provided by Rafael Pena from service department. The services needed were explained and wait time was within time projected. More

by inosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
Report | Print
Feb 06, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

Al the sales associate and Vic the finance director were great..Fast courteus service..No nonsense No pressure. More

by randallrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL. VIC
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Feb 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

My experience at Mercedes Benz in Maitland was terrific Donte Clifton was very knowledgeable, and very patient. He is a good asset to your company. More

by JDP2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte Clifton
Report | Print
Feb 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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