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Mercedes-Benz of Orlando
Maitland, FL
537 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 537 reviews
March 29, 2023
Our experience at Mercedes-Benz Orlando was excellent. The process from beginning to end was enjoyable and stress free. Our sales associate Glenn was especially informative and efficient. Payment and pick The process from beginning to end was enjoyable and stress free. Our sales associate Glenn was especially informative and efficient. Payment and pickup was the smoothest I've ever experienced! More
by twinbusy
Employees Worked With
Glenn,
March 14, 2023
Great costumer service , they called soon the car arrive on dealer and take the problem . Called back after catcher ready and letais know ! Good job on dealer and take the problem . Called back after catcher ready and letais know ! Good job More
by Asff1010
Employees Worked With
Claudia
March 12, 2023
I had a flat tire and the service department of Mercedes replaced the tires quickly. They sent a tow truck over at no cost and gave me a $50 Uber stipend. replaced the tires quickly. They sent a tow truck over at no cost and gave me a $50 Uber stipend. More
by Kjadoo305
Employees Worked With
Carlton
March 08, 2023
Kept very clean and stacked with snacks, water & can make coffee. Would like the offer of a rental or courtesy vehicle when service is 5 hours long! coffee. Would like the offer of a rental or courtesy vehicle when service is 5 hours long! More
by Janet
Employees Worked With
Mike Hertz
March 07, 2023
I would never purchase another car from this dealership. This dealership pulled my credit 6 times over the course of 3 weeks. I understand the hard pull for the initial loan but they dinged my credit 40 poi This dealership pulled my credit 6 times over the course of 3 weeks. I understand the hard pull for the initial loan but they dinged my credit 40 points for this purchase because of all the pulls with the latest pull occurring yesterday. I keep getting emails that multiple new accounts have been opened for this car. I have never experienced such negligence from a dealership's finance department. I would love to know why and what you plan to do to rectify this problem because I gave you permission to run it for the loan. Not multiple times for fun 3 weeks later. More
by Neveragain
Employees Worked With
Virginia Duffie
