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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.7
535 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 535 reviews

April 27, 2023

Mercedes of Orlando in Maitland is outstanding The service was efficient and professional. The service representative, Alberto, is very respectful, knowledgeable, and responsive. More

by KT AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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May 01, 2023 -

Mercedes-Benz of Orlando responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 23, 2023

Good environment, nice service, not a lot of amenities or places to seat and wait for your car. Difficult to get a loaner car. More

by j_pare05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT REMEMBER
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Apr 26, 2023 -

Mercedes-Benz of Orlando responded

Hello, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (407) 680-0784 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 23, 2023

very professional Team and John did a great job and help me smoothly to my purchase process More

by soniareyesrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Apr 24, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2023

Super fast service, courteous people and thorough. I would recommend any area Merecedes owner to use them. More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alberto
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Apr 24, 2023 -

Mercedes-Benz of Orlando responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 20, 2023

Mike is an excellent service advisor. MB does need better answering systems though. It took several unreturned calls to get an spoointment More

by Profrender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike shadduck
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Apr 21, 2023 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2023

Ray did a great job and was very professional in taking care of my car in a timely manner. More

by Ralph Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Apr 20, 2023 -

Mercedes-Benz of Orlando responded

Hi Ralph, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 10, 2023

I had an amazing experience buying my first ever Mercedes-benz. I want to mention that my sales representative Horacio Garcia helped me a lot and he made sure that I get my dream car, I definitely r More

by Cdelatorre30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horacio garcia
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Apr 20, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 10, 2023

I had an amazing experience buying my first ever Mercedes-benz. I want to mention that my sales representative Horacio Garcia helped me a lot and he made sure that I get my dream car, I definitely r More

by Cdelatorre30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horacio garcia
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

You are the best❤️! Every single person at this dealer was excellent above and beyond really met my expectations and even much more I will definitely recommend anyone th More

by deegna1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goun Youssef and Carl both salesmen
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Apr 20, 2023 -

Mercedes-Benz of Orlando responded

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

April 07, 2023

Professional, courteous, communication is impeccable! ! They want to provide the best customer service. At a time when customer service has went out the drain it’s refreshing to have great customer servic More

by camjeff84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Apr 10, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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