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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

May 22, 2023

Friendly, knowledgeable upfront pricing courteous fair price on schedule job done. Waiting area nice and clean and well stocked with goodie’s. Great job overall !! More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vidal llado
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May 26, 2023 -

Mercedes-Benz of Orlando responded

Hi Van, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 17, 2023

Mike Hertz is the best service advisor to work with. I will never have to change delership. More

by SCHARRAN4078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
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May 23, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2023 -

SCHARRAN4078 responded

You are very welcome .... You guys are the best

May 16, 2023

Rafie and the team at MB of Orlando are fantastic! Super responsive, easy to work with, meticulous and great at what they do. More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafie
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May 17, 2023 -

Mercedes-Benz of Orlando responded

Hi Mike, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 15, 2023

The service was outstanding! The team was very friendly and willing to break down and explain exactly what I needed to have fixed on my vehicle. More

by Tshibanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
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May 17, 2023 -

Mercedes-Benz of Orlando responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2023

Mercedes-Benz in Maitland, FL provides excellent service. Alberto always assure that everything is taken care of and in a timely manner. Highly recommended. More

by dlt96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Vidal Lindo
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May 16, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

John at Mercedes-Benz of Orlando was extraordinary! From start to finish he worked with courtesy and confidence to deliver my gorgeous vehicle. The transaction was seamless and this is my families se More

by leightaylor99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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May 16, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

If I could rate this dealership 0 stars I would. We had problems and concerns with a car we recently bought. The salesman, Kyle Munoz, basically ghosted us. When we posted a Google review, we were More

by hopkinssara9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Munoz
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May 11, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 11, 2023 -

hopkinssara9 responded

Thank you for following up. I doubt the dealership will. So far they’ve been totally non responsive.

May 08, 2023

My experience was great Raymond is a great employee who really worked with me to find the best option to go about fixing my car. More

by Rickyrobinson757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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May 10, 2023 -

Mercedes-Benz of Orlando responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Great dealer, Claudia and Ganni where totally honest from the beginning until the end. I used to my cars from another dealer, but Mercedes of Orlando is 100% much better. I went to buy one and ended buying More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia, Ganni
Report | Print
May 08, 2023 -

Mercedes-Benz of Orlando responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2023

The technicians always very knowledgeable and nice, work done very professionally and on time. I always have my car serviced at this dealership. Car is in great shape. More

by peterxxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaz, Marcus
Report | Print
May 08, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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