Mercedes-Benz of Orlando

I had a great experience from researching the inventory on the website, talking on the phone with the sales representative, and then the in store experience. I had a pretty good idea on the vehicle I want on the website, talking on the phone with the sales representative, and then the in store experience. I had a pretty good idea on the vehicle I wanted and its features were thoroughly explained to me when I looked at it and test drove. The overall buying experience was not too long and pretty pleasant. The people in the dealership were all friendly and helpful! I greatly appreciated the low pressure sales and the initial proposal from the dealer not featuring excessive dealer add-ons for me. After completing the purchase, I had a thorough explanation of the application and features as well as what to expect with my new car. It was a great car buying experience. More

Excellent communication and prompt service. The appointment was scheduled quickly and I was updated at every step. The appointment was scheduled quickly and I was updated at every step. More

Sales person and manager very good. Very knowledgeable about the product. Excellent skills in explaining all details Very knowledgeable about the product. Excellent skills in explaining all details More

Attractive showroom, clean and modern and quiet. Our sales person, professional and would recommend. We have previously dealt with Knauz BMW in Illinois. And I feel they are superior. But your de Our sales person, professional and would recommend. We have previously dealt with Knauz BMW in Illinois. And I feel they are superior. But your dealership is fine. More

Dealership is very clean. Snack bar well stocked. Good magazine selection in the waiting area. Snack bar well stocked. Good magazine selection in the waiting area. More

Absolutely best dealership I’ve dealt with! Whenever I need service or have issue with car, they don’t play around, they get job done! Whenever I need service or have issue with car, they don’t play around, they get job done! More

Big thanks to Sales Associate Anass Gannaoui and New Car Sales Manager Edmond Grigoryan for delivering above my expectation! The main reason that I decided to go with this particular dealership that’s not Sales Manager Edmond Grigoryan for delivering above my expectation! The main reason that I decided to go with this particular dealership that’s not the closest to me is simple: people who working there and their straightforwardness. Great communication mode made build according all my specs without coming I and out. Special thanks to Edmond Grigoryan for his communication skills (he’s trilingual!), friendliness and ability to make things happen ( along with perks that wasn’t expected)! Few words about Sales Associate Anass Gannaoui (Ganni) - multilingual too - he is the best all around and would work for you to be completely satisfied and happy. If you look to buy Mercedes - skip all other dealerships and go directly to Orlando to Edmond and Ganni! More

First class service when taking my vehicle here. They make sure that when you drop your vehicle off that you have a ride to your next destination and ride back to pick up your vehicle. They make sure that when you drop your vehicle off that you have a ride to your next destination and ride back to pick up your vehicle. More

Clean and organized. Location is convenient and not as congested as Millenium mall which is a cluster. Location is convenient and not as congested as Millenium mall which is a cluster. More

Friendly, knowledgeable upfront pricing courteous fair price on schedule job done. Waiting area nice and clean and well stocked with goodie’s. Great job overall !! price on schedule job done. Waiting area nice and clean and well stocked with goodie’s. Great job overall !! More