Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
Contact Dealership
View Awards

810 North Orlando Avenue

Maitland, FL

32751

Directions

By Type

Showing 541 reviews

June 19, 2023

The purchase experience was outstanding from start to finish due to the professionalism and knowledge of Raul . An excellent employee! More

by cluizotavioda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Jun 21, 2023 -

Mercedes-Benz of Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

The dealership was available for immediately checking in as you drove up. The made sure your service technician was informed of your presence asap. He provided in detail all work that was to be performed on More

by hbrown602485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Orlando responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2023

Efficient, courteous, dependable. . Easy to talk to, I like the “laid back” atmosphere throughout the dealership More

by Rjyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn (sales). Raymond (service )
Report | Print
Jun 16, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Never fails how awesome the whole team very helpful an very knowledgeable. I drive past a dealer in Orlando to go to this one. Michael hertz is great More

by Dianajgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hertz
Report | Print
Jun 15, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

not honest dealers! sold undiscussed items in final contract what cost me extra 5k. do not recommend this location More

by bugaistar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kyle
Report | Print
Jun 12, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

June 08, 2023

Great service department. Always receive great service from Mike Shattuck when I bring my M-Class in. I have built Trust with him over the years and highly recommend. More

by F015898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Report | Print
Jun 12, 2023 -

Mercedes-Benz of Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2023

The Adviser didn’t seem to give me accurate information on the manufacturer warranty on tires and the tire insurance I bought. More

by Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Jun 10, 2023 -

Mercedes-Benz of Orlando responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0784 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 04, 2023

They seem to really care about their customers. I was looking for a home dealership for service and I am happy I went here. More

by jbh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 07, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Overall everyone is friendly ! Service department needs help with more technicians ! Overall communication of the service advisors are decent ! The service advisors are generally r More

by Valuable Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jun 06, 2023 -

Mercedes-Benz of Orlando responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 03, 2023

My trusted service advisor Alberto made sure my repair issue was handled quickly and efficiently to my satisfaction. More

by susankoteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jun 06, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. If you need more help, our team is available to talk -- safe travels!

1
...
11
12
13
...
55