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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

June 26, 2023

Every time I go to them for service, my car runs like a new car. More

by eeoyre102267
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike, Rafael
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Jun 30, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Overall everything was very on point no waiting just professional fitness all around. In-and-out 30 minutes or less? More

by cliffordsimpson112
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't have that info
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Jun 30, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2023

Great variety of vehicles and car prices. The sales staff was respectful and knowledgeable. I enjoyed the interactions with the salesman Kyle as well as the finance manager Eric. I felt that More

by Ghost
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle, Eric
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Jun 29, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

I always get exceptional service at Mercedes-Benz of Orlando. They found nothing major wrong with my car and, since I’m in a wheelchair, we’re kind enough to deliver my car to the door when they were do More

by jeffreymills54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberto
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Jun 27, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2023

I recommend this dealership. Professional and courteous. Easy appointment scheduling. Work done timely. Good communication from staff. More

by N/A
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
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Jun 27, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

June 23, 2023

Poor appearance, nothing to snack, no soft drinks or snacks waited 90 minutes only to doscover my car had been repared and was parked within :0 minutes of my arrival. Car not washed and no one advised m More

by Pgfsmf68PGF
Workmanship
Recommend Dealer
No
Employees Worked With
Raymond
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Jun 27, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

June 21, 2023

Mike Shattuck was hostile and indifferent in his obtuse comment made against a disabled person. More

by Mrivera
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mr. Mike Shattuck
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June 21, 2023

Great service! Will definitely be back making Mercedes-Benz of Orlando home for my Gl-450 More

by jpaynter44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberta
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Jun 25, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Great dealership to go to very honest and hard working staff . They will help you with your car needs More

by MHarringan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny council Christian Vasquez
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Jun 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 20, 2023

Excellent service. We have been servicing our Mercedes through the years with Michael Hertz. A true professional. Answer all our questions. Trust worthy. Personable More

by grandmaavello1@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Hertz
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Jun 23, 2023 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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