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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.7
535 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 535 reviews

June 21, 2023

Mike Shattuck was hostile and indifferent in his obtuse comment made against a disabled person. More

by Mrivera
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mr. Mike Shattuck
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June 21, 2023

Great service! Will definitely be back making Mercedes-Benz of Orlando home for my Gl-450 More

by jpaynter44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberta
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Jun 25, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Great dealership to go to very honest and hard working staff . They will help you with your car needs More

by MHarringan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny council Christian Vasquez
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Jun 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 20, 2023

Excellent service. We have been servicing our Mercedes through the years with Michael Hertz. A true professional. Answer all our questions. Trust worthy. Personable More

by grandmaavello1@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Hertz
Report | Print
Jun 23, 2023 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

The purchase experience was outstanding from start to finish due to the professionalism and knowledge of Raul . An excellent employee! More

by cluizotavioda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul
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Jun 21, 2023 -

Mercedes-Benz of Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

The dealership was available for immediately checking in as you drove up. The made sure your service technician was informed of your presence asap. He provided in detail all work that was to be performed on More

by hbrown602485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
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Jun 19, 2023 -

Mercedes-Benz of Orlando responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2023

Efficient, courteous, dependable. . Easy to talk to, I like the “laid back” atmosphere throughout the dealership More

by Rjyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn (sales). Raymond (service )
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Jun 16, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Never fails how awesome the whole team very helpful an very knowledgeable. I drive past a dealer in Orlando to go to this one. Michael hertz is great More

by Dianajgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hertz
Report | Print
Jun 15, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

not honest dealers! sold undiscussed items in final contract what cost me extra 5k. do not recommend this location More

by bugaistar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kyle
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Jun 12, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

June 08, 2023

Great service department. Always receive great service from Mike Shattuck when I bring my M-Class in. I have built Trust with him over the years and highly recommend. More

by F015898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Report | Print
Jun 12, 2023 -

Mercedes-Benz of Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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