Mercedes-Benz of Orlando

Was asked where I wanted to be as far as payment. They initially quoted me a rate of 9.9% and a payment within $9 of my desired range after I signed the credit authorization. After waiting for an hr. They initially quoted me a rate of 9.9% and a payment within $9 of my desired range after I signed the credit authorization. After waiting for an hr., I was brought to finance where that payment had jumped $75, but included a 150,000 mile warranty. By the time it was all over, my payment was $123 more than original quote with no warranty. They also told me that they warranty the vehicle for 90 days or 4000 miles regardless. When I left I noticed horrible wind noise from driver's side window and window wouldn't roll completely up. I was told to take it to the dealer since it was still under manufacturer warranty. However, I had to wait for an appointment. There is also a recall on the vehicle which wasn't verbalized. They harassed me for information they wanted such as insurance and proof of income, but didn't care about my concern after they got my money. More

The sales team at Mercedes-Benz of Orlando goes above and beyond to ensure your satisfaction. They take the time to understand your needs and preferences, providing expert guidance and personalized recommend beyond to ensure your satisfaction. They take the time to understand your needs and preferences, providing expert guidance and personalized recommendations. Their friendly and knowledgeable demeanor creates a comfortable and pressure-free environment. The financing and paperwork process at Mercedes-Benz of Orlando is both efficient and transparent. Their experienced finance team will work with you to secure the best possible financing options and explain every aspect of the agreement. They make it easy to understand and complete all necessary documentation. More

Marcus is awesome . . he always goes above and beyond for me . The dealership is friendly and easy to access. . he always goes above and beyond for me . The dealership is friendly and easy to access. More

After attending a previous appointment at South Orlando Mercedes dealership, I was extremely disappointed in their customer service abilities. My personal experience was not pleasant at all. I immediately Mercedes dealership, I was extremely disappointed in their customer service abilities. My personal experience was not pleasant at all. I immediately decided to visit another Mercedes Benz dealership and headed over to North Orlando Mercedes in Maitland. From the moment I arrived, the attention and customer service was superb! More

Ordered my bespoke E-Class through them. The allocation and production took a while due to Mercedes Benz delaying the vehicle. The process was smooth from ordering to delivery. The allocation and production took a while due to Mercedes Benz delaying the vehicle. The process was smooth from ordering to delivery. More

I want to thank Al and his manager for the amazing customer service and all the help they provided to me. customer service and all the help they provided to me. More

We arrived at 7:15 on a Saturday morning and the service manager Richard greeted us (with a smile) as we got out of the car. He walked us to Rafael our service advisor who is the most thorough and courteou manager Richard greeted us (with a smile) as we got out of the car. He walked us to Rafael our service advisor who is the most thorough and courteous advisor we have ever had. And finally Evan Goodrow always is very knowledgeable and a pleasure to speak with to help advise us what we need and don't need. I can keep raving about Mercedes Benz Maitland but I don't have enough time. I really feel that I can just flip them the keys and say fix it. More

The best experience ever! Customer service excellent and staff help you get the best deal Customer service excellent and staff help you get the best deal More

The dealership was extremely excellent to their customers, I was very impressed and well pleased customers, I was very impressed and well pleased More

Glenn at Merceded-Benz of Orlando was very helpful and professional in securing the vehicle of my choice. I would refer family and friends to your dealership. professional in securing the vehicle of my choice. I would refer family and friends to your dealership. More