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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
215 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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215 Reviews of Mercedes-Benz of Orange Park

September 07, 2021

Was great trying to apply all discounts, they were understanding with the loaner. The service rep took time to see everything was checked and recommended all items needed! More

by Rcamero9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 08, 2021 -

Mercedes-Benz of Orange Park responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Mercedes-Benz of Orange Park team. Drive safely, and we hope to earn your business again down the road!

September 04, 2021

Outstanding and dependable service by qualified technicians. My service manager knows what maintenance issues need addresses and always puts me with the same technician that knows my specific car. More

by office email
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rosa & Justin
Sep 07, 2021 -

Mercedes-Benz of Orange Park responded

We're glad we've been able to earn your confidence! Thank you for entrusting the Mercedes-Benz of Orange Park team with your service needs - we hope to see you again next time!

September 04, 2021

Rude staff. No one spoke to me or asked if I needed assistance. Immature sales team and bad energy. This dealership needs to be revamped. Teach employees about customer service and inclusiveness. More

by Mrs Harvey
Recommend Dealer
No
Employees Worked With
Sales Team and Manager
Sep 07, 2021 -

Mercedes-Benz of Orange Park responded

As you can imagine, your feedback is concerning. We expect our guests to receive exceptional service and I am so sorry to hear that you didn't have a better experience with us. I will be sure to address your feedback with the staff to ensure we are continuing our commitment to customer service. Again, I apologize that we let you down, and if there is anything I can do to further assist you, I would be grateful to take your call. Thank you, Alex Shelver - New Car Sales Manager - (904) 777-5900

August 12, 2021

Professional and knowledgeable. A better understanding of the reason why I was having a problem, the necessary things to consider. More

by Emw2621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy throwbrudge
Aug 12, 2021 -

Mercedes-Benz of Orange Park responded

We're glad we could be a help. Thank you for trusting Mercedes-Benz of Orange Park with your service needs - we hope to see you back again next time!

January 19, 2021

I shopped three dealerships for the specific car I wanted and Brittney Jackson at Orange Park was the only one to do the extra search to find the car. Delivery and Ms. Jackson's attention to detail made the More

by rogpatand
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Jackson
September 12, 2020

Chris is made the car buying experience straight forward. He is very knowledgeable and professional through and through. He answered my many emails with patience and kindness. What can I say Chris is a class More

by Brit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
August 26, 2020

Great customer service! Will recommend!! I love my car. Salesman did a great job. I am satisfied. Salesman is very nice and polite. Good job! More

by marchbaby83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bordes
August 26, 2020

As an out-of-state purchaser, Chris’s professionalism gave me confidence that Fields Auto Group was the right dealer for my 2017 S550 purchase. More

by reavesja24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bordes
August 20, 2020

The moment we walked in Mercedes of Orange Park we were met and greeted by Ms. Brittney Jackson. Her personality, professionalism and customer service skills were superb! Being experienced and very f More

by 7bdjerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Brittney Jackson, JD
July 01, 2020

Thanks to Chris, we were able to purchase the perfect car for my 16 year old daughter! Chris went above and beyond to make her feel special and to make sure she got exactly what she wanted. I absolutely hate More

by Christy329
Recommend Dealer
Yes
Employees Worked With
Chris
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