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Mercedes-Benz of Oklahoma City
Edmond, OK
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851 Reviews of Mercedes-Benz of Oklahoma City
We enjoyed working with Debra for our first Mercedes purchase! She kept us informed on all of our options and vehicle availability. She was also very responsive to our questions. The entire purchase purchase! She kept us informed on all of our options and vehicle availability. She was also very responsive to our questions. The entire purchase process was seem less start to finish! More
This dealership is amazing. Our entire experience was AWESOME. We had the pleasure of working with Derek Jones who went above and beyond. The entire experience was short and swe Our entire experience was AWESOME. We had the pleasure of working with Derek Jones who went above and beyond. The entire experience was short and sweet. If you are looking for a Mercedes Benz Dealership this the place to be!! More
If I could select no stars I would. You know after a while you realize they just cannot fix your car? We bought a new 2020 GLE and have had electrical problems from day one. They say th You know after a while you realize they just cannot fix your car? We bought a new 2020 GLE and have had electrical problems from day one. They say they cannot duplicate the problem, yet we provided video evidence of the dash malfunctioning. If they cannot reproduce it then it is the computer not reading it, right? So, there are at least 2 problems. The car has been in at least a dozen times-same story. Instead, they want to replace brake pads or tires or whatever to make $. Run away from Mercedes. This dealer/owner is a friend, long-time, but we cannot depend on this car. Tried to get them to buy it back, they say too late. Here is a funny, the loaner-a completely different model-DOES THE SAME THING! It is obviously endemic to these new long dashes. Do not buy a Mercedes-they cannot fix your car and you will forever be in service. More
Jeff, is an amazing and wonderful person to work with. He's honest and that's something you don't find in many dealerships. It was a pleasure to work you him during my purchase. And he's very patient and He's honest and that's something you don't find in many dealerships. It was a pleasure to work you him during my purchase. And he's very patient and understanding and with me he had to be. I asked 2 million questions about my purchase. I asked so many questions that at the end right before signing my documents I had Jeff, Michael, Derrick, and Kale, so perplexed I ended buying the wrong car and had to go back and get the one I actually wanted. It was hilarious but all the guys were great. And I can't leave Brooke, out. She's a lady boss If I must say so myself. She took the lead in the deal and dealt with my financing institution as they wanted me to come get a draft to take the dealership. But Brooke, steped and in and said no that will take forever so I can get it done electronically so you just come on in after work get your car and the deal is done we handle the rest. I recommend this dealership to anyone looking to buy a Mercedes, in Oklahoma. I appreciate their honesty. That tells you that there's human being s in this world that don't see other cultures as a color but as a regular person. After all every man, woman, and child are products of Adam, and Eve. God Bless, More
BJ has a lot of auto sales experience, and he knows the business very well. When I decided I wanted an AMG C43, he was very helpful in keeping me apprised over the three months of its manufacture and shipm business very well. When I decided I wanted an AMG C43, he was very helpful in keeping me apprised over the three months of its manufacture and shipment from Germany. Upon its arrival, he spent a long time going over the characteristics and setup of my car. He has continued to be helpful during my ownership. More
The Service was Excellent from the time we drove on the lot and thereafter everyone was kind caring friendly. Hamblett was wonderful!!! Me and my husband left their feeling good. I have shared my experienc lot and thereafter everyone was kind caring friendly. Hamblett was wonderful!!! Me and my husband left their feeling good. I have shared my experience with my friends co-workers, and family about the enchanted experience with the Mercedes family!! 👏 More
My wife and I are repeat customers at this dealership because of our salesman Hamblett Kamabi. Hamblett is very courteous to his customers and values their time. He is very knowledgeable of the vehicles because of our salesman Hamblett Kamabi. Hamblett is very courteous to his customers and values their time. He is very knowledgeable of the vehicles at the dealership, quite thorough in a vehicle hidden features. Really appreciate Hamblett the after care and follow-up calls, text, and emails. More
Derek Jones was the salesmen you want to deal with. He was a great listener and quickly understood my specific wants and needs. He did a fantastic in service for me on the tech components of the car. He was a great listener and quickly understood my specific wants and needs. He did a fantastic in service for me on the tech components of the car. He was willing to work with me over text and was able to get me the exact car and price point that worked for me. He worked with me the first few days after having the vehicle to get everything paired and working. I would highly recommend Derek as he conducted himself like a gentleman. None of the annoying car salesmen things we all dread. Kyle in finance was great to work with. The process was fast and easy. 10/10 More
Craig Walker a member of the most important department at Mercedes -Benz of Oklahoma City, the parts departments. I would like to say thank you for your excellent customer service skills, kindness, patience Mercedes -Benz of Oklahoma City, the parts departments. I would like to say thank you for your excellent customer service skills, kindness, patience and concerned for others. I appreciated and enjoyed working with you in solving a very important problem for me and my family so timely. I had look in a lot of places for the key I needed, and your generosity, helped me solve the problem. Keep up the great work, for strangers like me. We are now great friends. Thank you again M. Cornelius More