![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Oklahoma City
Edmond, OK
Filter Reviews by Keyword
By Type
851 Reviews of Mercedes-Benz of Oklahoma City
Tim in parts was so helpful at a stressful time for me. He is so friendly and goes the extra mile. Great worker…. Thank you Tim. You are lucky to have him Mercedes! He is so friendly and goes the extra mile. Great worker…. Thank you Tim. You are lucky to have him Mercedes! More
Debra and the other Mercedes team members are amazing to work with. Debra always is there to answer any questions and really knows her cars. Debra is truly a gem to work with. work with. Debra always is there to answer any questions and really knows her cars. Debra is truly a gem to work with. More
Great experience! Did majority of the work online. Came in and closed it out within an hour! Once I drive away I realized I had left my briefcase in my old vehicle… Did majority of the work online. Came in and closed it out within an hour! Once I drive away I realized I had left my briefcase in my old vehicle…. Derek found it and kept it for me until I could return later in the day. More
excellent care and customer service from the minute we walked in the door, through the entire purchasing process, and to checking on everything days later. stephanie is kind, thoughtful, and made everythi walked in the door, through the entire purchasing process, and to checking on everything days later. stephanie is kind, thoughtful, and made everything easy and comfortable. More
They didn't tell me until after I bought the car that it relies on 3G for the majority of the features. When we went on a test drive I asked if the vehicle has Android Auto and Apple Carplay and was told it relies on 3G for the majority of the features. When we went on a test drive I asked if the vehicle has Android Auto and Apple Carplay and was told it does. Come to find out after I bought the vehicle that since it was manufactured earlier in the same model year it doesn't have those features. There were cracks in the quarter panel that wasn't mentioned anywhere. The clear coat is coming off of the wheels. Luckily I got the warranty for the wheels but they will have to send the wheels off to get repainted so that's a huge inconvenience. I'm also going to have to spend nearly $1500 on aftermarket parts to add remote start and Android Auto. I like the vehicle but if I would've known about these things I would've picked something else. I supposedly get free carwashes but the "machine was broken" when I went the first time even though I seen vehicles going in the carwash. I went in to get a price on an oil filter while I was there and was told $28 so I really don't see me wasting my time going back for just a carwash. I really don't see me going back to that location when it's time to trade my other car either. They gave me a horrible trade in amount. The car wouldn't start but it was a 2014 Charger and it was definitely worth more than $500. I didn't want to keep hauling it around town to get quotes so I took the ridiculous offer. More
Great team, great experience and I would refer this dealership to anyone. Kudos to Michael, Jeff, Brooke, Derek, Kale, and Gabriel. dealership to anyone. Kudos to Michael, Jeff, Brooke, Derek, Kale, and Gabriel. More
My husband and I purchased our first Mercedes and Debra Osborne, was Awesome! She made our experience with Mercedes Benz great. Her experience and knowledge of the car we purchased made everything seamless Osborne, was Awesome! She made our experience with Mercedes Benz great. Her experience and knowledge of the car we purchased made everything seamless. We could not have asked for anyone better for first-time buyers. Thank you, Debra. More
BJ was more than helpful in finding the perfect Mercedes-Benz to meet our needs. Kale was very helpful on the finance side as well. In fact, everyone we encountered was kind and mindful of our need Mercedes-Benz to meet our needs. Kale was very helpful on the finance side as well. In fact, everyone we encountered was kind and mindful of our needs. We certainly would recommend Mercedes-Benz of OKC to anyone wanting or needing a new vehicle. More