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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

January 24, 2021

As usual, the required service was accomplished in an efficient, timely and professional manner and was completed as requested. Tia, our service representative, kept us well informed. More

by Bob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia
January 22, 2021

I have been servicing my Mercedes vehicles at North Scottsdale Mercedez for 19 years. I continue to have outstanding service, being constantly informed, accommodated, and being taken care of by the bes More

by Bsnordlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
January 21, 2021

Took 2008 SUV in for diagnostic service. Mark, the Service Team Manager was outstanding. He truly cares about customers. Very much appreciated his positive attitude. More

by EW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
January 21, 2021

Beautiful dealership!Joe Palmisano and John Bultman were Beautiful dealership! Joe Palmisano and John Bultman were awesome! They made it so easy and I would buy another card from them in a heart! More

by craiginchina2004
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Schumacher
January 20, 2021

First time service since purchase December 2019, everyone we spoke with during & after service were very professional & kind. I would return to for next year when service is due. More

by jmdiggs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
January 12, 2021

Everything is always done professionally both in front and garage operations. Even over one year from last repair, they honored the warranty and redid the repair free of charge. More

by Zyzzyva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Guerrero
Jan 13, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you so much for your sweet words! We take pleasure in hearing that Kate is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

January 12, 2021

I always have a good experience because of my wonderful Service Manager, Mark Dornik. He takes charge & always makes me happy and my car is always completed as promised. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
Jan 13, 2021 -

Mercedes-Benz of North Scottsdale responded

Linda, Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Mercedes-Benz of North Scottsdale! We hope you continue to choose us for all your automotive needs! Take care!

January 10, 2021

Always quality service. Friendly. Quick turn around. Received notification as soon as it was ready. Appreciate that I have my same service person each visit! More

by scanady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
January 08, 2021

I would strongly recommend Mercedes of north Scottsdale for your auto service and purchase. They are honest efficient and most of all very customer oriented. Sincerely Charlie Scharf More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lamb, Josh Schwartz
Jan 09, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of North Scottsdale!

January 06, 2021

Anthony was prompt to check me in, kept me updated. Text me when it was ready. Car was clean, the check out was easy & service staff brought my car out quickly More

by Barb.mac2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Jan 07, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for visiting Mercedes-Benz of North Scottsdale, Barb. We will be sure to thank Anthony for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

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