Mercedes-Benz of North Scottsdale

Coming to the Phoenix area from Chicago we have had experiene with three MB dealers in that city. I asked a friend for a good MB dealer here and she recommended Schumacher European. Well what a pleas experiene with three MB dealers in that city. I asked a friend for a good MB dealer here and she recommended Schumacher European. Well what a pleasant surprise. I found them to be outstanding. Nothing like I had experienced in Chicago. Remington Logue was outstanding. I purchased two MB cars from him several years ago, and just bougtht two new ones last week. Remington was very considerate and professional in explaining the numbers and the details of the transaction. He also was very attentive to the prepping of the cars. I couldn't recommend him highly enough. More

As we neared the end of our 2010 C-Class sedan lease, we visited the dealership to learn about our options. Stepping through the front door and being greeted by Mr. Andrew Eissfeldt, we were was advised th visited the dealership to learn about our options. Stepping through the front door and being greeted by Mr. Andrew Eissfeldt, we were was advised that our previous salesperson was no longer with the dealership. Andrew assured us that he would give us the same fine customer service that we were expecting from Schumacher MB. After we provided our current lease information and looked at some inventory, Andrew was able to quickly put together several options for us. We felt comfortable and confident at all times that Andrew and Schumacher MB had our best interests at heart. In no time at all, we took delivery of a 2013 C-Class coupe. We are extremely happy with our new vehicle and the total new car experience. We look forward to being a part of the Schumacher family for years to come. More

Andrew was very helpful as was the rest of the staff that helped me. i was very happy with my car and the experience i had thank you. helped me. i was very happy with my car and the experience i had thank you. More

I found Reymondo to be an extremely helpful and knowledgable car guy. He really knows the Mercedes product line and represents it well. I found him to be most truthful about what he was telling m knowledgable car guy. He really knows the Mercedes product line and represents it well. I found him to be most truthful about what he was telling me and had a fine experience. More

Basically, I chose this dealership because of Chris. I had the opportunity to work with Chris when we were trying to purchase a vehicle for my boss who had just moved here from Taipei, Taiwan. Chris was had the opportunity to work with Chris when we were trying to purchase a vehicle for my boss who had just moved here from Taipei, Taiwan. Chris was FANTASTIC throughout the entire process. Because of the quality of customer service he exhibited during this transaction, I returned to him when I decided to buy my own car. He has considerable patience, actively listens to the customer, and takes the time to understand what the customer wants. I personally am not a person who is going to travel all over town to look for a car. I want to be able to ask questions vis phone or email, get answers in a timely manner, and make a decision. Boom! I'm done! There are very few sales people who understand that. Chris did and I am grateful to him for making this process so easy for me. I have limited time away from my work and I personally cannot think of a worse way to spend it than shopping for a car (or shopping for anything for that matter). I'm just not a shopper! Chris instinctively new this about me and went out of his way to send photos and information almost instantaneously. He submitted my offers immediatley and responded immediately with concise details as to why he could or could not do what I was asking for. I appreciated the timeliness, the honesty, and the GREAT customer service! Thanks Chris! Happy Sales!!!!!!!!!!!!!!!! More

I had the pleasure of working with Eric Shurtliff the best car buying experience I've ever had! I would defenentaly recommend him to friends and family. Great job ! Thank you Gabegolf best car buying experience I've ever had! I would defenentaly recommend him to friends and family. Great job ! Thank you Gabegolf More

My name is Nina. I live in Tucson. I love Mercedes Benz vehicles. That Saturday I was shopping in Scottsdale, and on my way back I stopped at this huge, wonderful, great location Schumacher European, the M vehicles. That Saturday I was shopping in Scottsdale, and on my way back I stopped at this huge, wonderful, great location Schumacher European, the Mercedes Benz of North Scottsdale. When I pulled into the parking lot, I got approached by that nice, polite, friendly gentlemen by the name of Matthew Lenox. He introduced me to the dealership and the wonderful vehicles that they had. I told him that I was looking for a GL 450 and I wanted to trade my older Mercedes, however in my mind I was not one hundred percent sure if I was ready to purchase a different vehicle at this time. Matthew Lenox made me feel so comfortable and his great knowledge about the vehicles he showed me, as well as potentials of the Mercedes GL 450, which made without a doubt to change my mind and I purchased it. I am extremely pleased to Matthew Lenox for great buying experience. I am very happy with my new car. Matthew Lenox is a great salesmen. He walked me through step by step, from start to finish and I will recommend him to anyone who needs to buy a car, and of course at Schumacher European. I am planning to service this vehicle here even if its a long ride from Tucson. Thank you Matthew Lenox, Happy sales!!! More

I visited Schumacher and Marty was my assigned sales rep. He was quite professional, focused and thorough in explaining all issues surrounding the auto I purchased. He coordinated a service appointment aft He was quite professional, focused and thorough in explaining all issues surrounding the auto I purchased. He coordinated a service appointment after the sale to have the window tinted and the clear bra installed, saving me time to schedule the needed service call. He thoroughly explained the steps needed to understand the various choices on my new auto. He called after delivery to insure I had no questions. He emailed instructions for programming the garage door openers. In summary, he was there to answer questions and insure a complete understanding. In summary, Marty delivered! More

Reymondo, in particular, and the dealership in general were highly professional, personable, and clearly committed to providing the highest level of service and making the purchasing experience as pleasur were highly professional, personable, and clearly committed to providing the highest level of service and making the purchasing experience as pleasurable as possible. Product selection was excellent and Reymondo was expert in virtually every feature of every make and model. He committed himself from the start at finding the right 'fit' for us and did not push us into any model or feature we didn't want or need. He exhibited extraordinary patience and was always available to answer questions and concerns. We felt very comfortable during the entire buying process and were confident that we were getting a fair deal and honest treatment - not just a great new car! More

Eric Shurtliff was very knowledgeable and helpful. He answered all my questions with ease. I have driven Lincoln Navigators for the last 11 years and he convinced me that the Mercedes would provide ever answered all my questions with ease. I have driven Lincoln Navigators for the last 11 years and he convinced me that the Mercedes would provide everything I liked about the Lincoln, plus, it would handle better and provide a more luxurious ride. You are fortunate to have him selling your product. More