Mercedes-Benz of North Scottsdale

Good overall experience. The service writer was excellent and easy to work with. The service work was thorough, done on time and correct. Thank you. and easy to work with. The service work was thorough, done on time and correct. Thank you. More

From purchase to delivery I could not ask for a better experience. Lou kept me informed as to a delivery date and when the vehicle arrived Danielle did an excellent job of explaining all the systems on experience. Lou kept me informed as to a delivery date and when the vehicle arrived Danielle did an excellent job of explaining all the systems on the vehicle. More

Very quick express service as always Anthony is always awesome, a great service advisor Had a coupon for a reduced cost, but still seem a little expensive awesome, a great service advisor Had a coupon for a reduced cost, but still seem a little expensive More

Prompt and professional service. Knowledgeable service staff providing expert advice to keep my C63S in top condition and at top performance. I highly recommend Schumacher Mercedes and John Cummins for gr staff providing expert advice to keep my C63S in top condition and at top performance. I highly recommend Schumacher Mercedes and John Cummins for great customer service, More

Service was fast, friendly and courteous. Loaner car was available. An overall great experience as always. We have noticed a decline in customer service in the phone when scheduling since Penske took over. available. An overall great experience as always. We have noticed a decline in customer service in the phone when scheduling since Penske took over. More

Very good service. Pleasant place to wait for service on car. (I opted not to go home and wait.). Enjoyed complimentary drinks and snacks while I waited. car. (I opted not to go home and wait.). Enjoyed complimentary drinks and snacks while I waited. More

The service advisor was and is one of the best... Anthony Salani(sp??). Anthony handled my special requests. The service was completed within the time estimated. Anthony Salani(sp??). Anthony handled my special requests. The service was completed within the time estimated. More

Very professional. My service coordinator kept me up to date with all the repairs. Only issue is that the person that handed my keys after driving my vehicle left a VERY unpleasant smell inside the vehic date with all the repairs. Only issue is that the person that handed my keys after driving my vehicle left a VERY unpleasant smell inside the vehicle. This person passed gas. VERY rude. We had to open up the vents and light a candle to rid the smell. Very offensive More

I drive from Gilbert out to North Scottsdale to take my Mercedes. Their customers service is outstanding!!! Tia kept me updated which helped me plan out my day. Mercedes. Their customers service is outstanding!!! Tia kept me updated which helped me plan out my day. More

Service experience was excellent. Making my appointment was easy, service check in with my service coordinator Mike DeBartolo. He was very helpful, efficient and courteous. Danielle Ploeger who is a produc was easy, service check in with my service coordinator Mike DeBartolo. He was very helpful, efficient and courteous. Danielle Ploeger who is a product concierge helped me immensely to learn more about all the features in my car. 5 stars ⭐️ ⭐️⭐️⭐️⭐️ More