Mercedes-Benz of North Scottsdale

We have dealt with Mercedes-Benz in Sugarland Texas since 2005. We recently purchased a home in Scottsdale, Arizona and needed to find a dealership here. In 2013 we visited this dealership because we were 2005. We recently purchased a home in Scottsdale, Arizona and needed to find a dealership here. In 2013 we visited this dealership because we were considering trading in my 2009 SLK350 which had only 11,000 miles on it. We met with a salesman (not Lou) and were really unhappy with the treatment we received. He spent most of our visit telling us about all his high end customers and the cars they had purchased and talking down to us. I suppose since we were just shopping at the time and were not sure what we would do, he was really not interested in us. After that initial visit we contemplated finding another dealership. Because this is the closest dealership, we decided to return and not deal with that salesman. We were totally pleased with the service we received from Lou. He helped my husband choose the perfect car for me, which was a Birthday Surprise. He was patient and never failed to help us with anything we needed or asked for. While my husband was shopping for my 2014 E350 Cabriolet, he spotted a pre-owned 2008 Porsche 911Turbo on the lot. Since we had never owned a Porsche before, my husband needed a lot of questions answered. Lou was there all the way. We bought the Porsche too and are thrilled with both cars. We are happy that we returned to Schumacher European and found Lou. We will be return customers and hope to always be able to deal with Lou. More

This is my third Mercedes purchase from Schumacher and the second car I've purchased from Lou Gordon. Lou makes it easy to buy a car, he thoroughly knows the Mercedes product line, listens to what you a the second car I've purchased from Lou Gordon. Lou makes it easy to buy a car, he thoroughly knows the Mercedes product line, listens to what you are looking for in a vehicle and will steer you in the right direction when it comes to choosing the right car for you. As for pricing, Lou is a straight shooter, he has always quoted me a very competitive price without any surprises or hidden fees. The delivery was perfect, Lou's assistant Aaron spent the time to make sure I understood all the vehicles features and knew how to use them, including programming and linking my phone. If you are in the market for a great vehicle, I whole heartily recommend Lou Gordon and the Schumacher dealership for a pleasant and enjoyable car purchase experience. More

When Schumacher European sales associate, John Bultman, was with another local dealership, both myself and my mother purchased new vehicles from him. I thought so highly of him and his professionalism tha was with another local dealership, both myself and my mother purchased new vehicles from him. I thought so highly of him and his professionalism that when I learned he had moved to Schumacher, I was thrilled. I had been considering a Mercedes for quite some time and took it as a sign that the timing was right when I eventually learned John was at that dealership. Yesterday, I had the pleasure of buying my first Mercedes. The entire experience was a complete and thorough pleasure, from the prompt and cordial greeting when I walked through the door to the "congratulations" and warm smiles I received from everyone I met throughout the process of purchasing my car. John Bultman was outstanding, just as he'd been in my previous dealings with him. He listened attentively to what I considered my "must-haves" and to my "negotiables" and directed me to the perfect match for my needs -- a GLK350. John is knowledgeable, patient, and articulate -- all of which are valuable traits when introducing a vehicle's electronic features to someone unfamiliar with them. He is honest and low-key -- which is important to someone with my own personality, who appreciates honest, candid interaction. I believe anyone who buys a vehicle from John would eagerly do so again, just as I did. As for the dealership, it is impressive throughout. It is family-owned -- a wonderful, rare treat in today's mega-corporation world. Each employee I interacted with clearly enjoyed working there. Several mentioned it to me as well. The energy and enthusiasm are evident. Happy employees translate to happy customers. I cannot rave enough about the buying experience I had. My husband, who joined me for the latter part of my time at the dealership, commented later that evening about what a pleasure the vehicle purchase was, specifically noting the beautiful facility, John Bultman's attention to even the smallest details of our interaction, and the fact that we were treated well by everyone we encountered. All were prompt, professional, personable and capable. Kudos to the fine people who make this dealership the best I have encountered. More

I originally purchased a GLK 350 for my wife from Mathew about a year ago and just last month traded it in for an ML350. Mathew is a very knowledgable sales representative for Schumacher European and makes about a year ago and just last month traded it in for an ML350. Mathew is a very knowledgable sales representative for Schumacher European and makes the whole experience purchasing a Mercedes top notch. I have seen him interact with other clients while I was at the dealership and he treats each one of his clients as they were his only clients. He listens to what type of car you are looking for and puts you in a car that meets and exceeds your expectations. Everyone at Schumacher European is exceptional two work with and see myself and wife buying from Mathew and this dealership for years to come. More

I have purchased many cars from Glenn Davis. He is an outstanding individual, and exceptionally knowledgeable about the cars that he sells. As long as he is at Schumacher, I will support that dealership. outstanding individual, and exceptionally knowledgeable about the cars that he sells. As long as he is at Schumacher, I will support that dealership. I am very happy about my 2014 E350...my third one purchased through Glenn. Thanks for all the help! I love the car!!!! More

John was outstanding in his effort, his explanation of the process and vehicle. Excellent experience with him personally and then with the dealership. Dealership staff was very friendly and make the pro the process and vehicle. Excellent experience with him personally and then with the dealership. Dealership staff was very friendly and make the process go smoothly. More

This is an absolutely wonderful dealership. John Bultman is my salesperson. Totally helpful and patient in helping me find a vehicle. No pressure and answered all my questions. I have bought 4 or 5 vehic is my salesperson. Totally helpful and patient in helping me find a vehicle. No pressure and answered all my questions. I have bought 4 or 5 vehicles from John over the past years and he has always gone above and beyond to be helpful. Everyone that I met at this dealership were very helpful. I will certainly recommend this dealership to anyone that I know who is looking to purchase a vehicle. I absolutely love my car !!!! More

I Went to Schmacher European, Ltd. and it was close to closing and ran into Salesman Glenn Davis, who was still happy to talk to us and anwer any questions we had on the Mercedes-Benz I was considering pu closing and ran into Salesman Glenn Davis, who was still happy to talk to us and anwer any questions we had on the Mercedes-Benz I was considering purchasing. He gave me his card and said to come back tomorrow and he would help me find the car of my dreams. So that I did...He was so pleasant, non pushy and knowledgable on the Mercedes I was looking at, and I need to trade my other car in and He knew how intrested I was in purchasing a car that day, so He worked numbers around and did what ever he could to get the most for my trade and keep my payments in a comfortable zone for me. He made sure I got the most out of the warranty I need as well. He showed my everything on the car and made sure I knew how everything worked. He also noticed, their was some damage on the carpet in the trunk area, that I didn't even notice myself and that the bumper had a clip broken on it so that it didn't sit quite right. He told me to bring it back that week and he would fix them to my liking. I came back and everything was fixed like new. He even called and checked in to see if I was happy with my new purchase. I told him Absolutely and that I would definately recommend Schumacher to anyone that was intrested in buying a car and that I would come back to him for my future Mercedes purchases in yrs. to come. Please give this Man my highest recommendations as he is to me and should be to you, your most valued employee. Thanks Again Glenn !! Debra Johnson of Peoria, AZ (very Satisfied customer) More

Joe Girvin has a very good knowledge of Mercedes and showed a great deal of patience explaining all the functions of the vehicle we just purchased. Joe is a great asset to Schumacher MB showed a great deal of patience explaining all the functions of the vehicle we just purchased. Joe is a great asset to Schumacher MB More