Mercedes-Benz of North Scottsdale

great follow-up Remington kept in touch with me and worked with me in a problem solving manner, not from a perspective of just wanting to sell a car. Remington kept in touch with me and worked with me in a problem solving manner, not from a perspective of just wanting to sell a car. More

Roger Day came through Roger Day was a pleasure to work with. He was honest throughout and delivered what he said he would. I will definitely work with Roger in the future. Roger Day was a pleasure to work with. He was honest throughout and delivered what he said he would. I will definitely work with Roger in the future. More

Surreal Experience,Thankyou Michael Wood, I'm driving my CLA I can't think of anything less than 5 stars (out of 5) to this amazing dealership & Mike Wood, my sales consultant. My new car buying experience, wa I can't think of anything less than 5 stars (out of 5) to this amazing dealership & Mike Wood, my sales consultant. My new car buying experience, was totally remarkable and so surreal. Mike is very knowledgeable, very professional & was very patient throughout the entire process with me. I don't think I left the dealership without having any questions answered. It all started with a casual visit to the dealership 4 months ago to check out new CLK250. Mike rightfully suggested that time to order one and it will be delivered per my specs in April. I was informed earlier this week by Mike that car will be ready to pick up today. The trade-in for my old cars was hassle free and the entire process and the experience of driving the Benz out of the showroom was just surreal. I can't imagine anyone going to anywhere but Schumacher & Mike, if buying or leasing a Benz. I'm going to visit him soon to explore the possibility of having ML350 BlueTek. You guys rock.. Thank you for making the experience so memorable. I can't be more appreciative of all Mike has done. More

MB E350 Purchased Schumacher European was recommended to me by an associate and I am glad it was. In working with Michael Wood I not only gained clear insight and unde Schumacher European was recommended to me by an associate and I am glad it was. In working with Michael Wood I not only gained clear insight and understanding of the options available to me during my new car search but also someone that I will look to for my future purchases. Michael's a consummate professional with a relaxed style not typically found in the auto industry which I beleive may well be the hallmark of Schumacher European. My entire experience was outstanding! More

Superb vehicle buying experience After having previously owned Lexus, Cadillac, and BMW, I ordered and took delivery of my first Mercedes Benz, a 2014 GLK250 Bluetec and I can say tha After having previously owned Lexus, Cadillac, and BMW, I ordered and took delivery of my first Mercedes Benz, a 2014 GLK250 Bluetec and I can say that this entire experience was world class all the way. The dealership, Schumacher European, is family owned, and the pride is evident from the warmth of all staff to the beautiful and immaculate showroom and service center. Frank Mendes, my sales consultant, is a consummate professional and ensured my time there was most pleasant. In every aspect of the process, I felt my total satisfaction was his top priority. I was most impressed with how attuned Frank was to what I wanted and needed in a new vehicle. The paperwork was handled smoothly and with timeliness. Frank kept me apprised of the status of my order and I always felt that I was dealt with in an honest and fair way. Before driving away in my gorgeous new GLK, Frank gave a thorough and knowledgeable demonstration of operations and features with care and patience. At our home, Grant, the technician, demonstrated utmost patience and high level of knowledge programing my garage door opener and explaining the use of Bluetooth audio. I love my 2014 GLK250 Bluetec! More

Second Time Around This was our second purchase with this dealership and specifically Mark Field. Mark made our experience outstanding from the onset. He is profession This was our second purchase with this dealership and specifically Mark Field. Mark made our experience outstanding from the onset. He is professional but low key and provides information rather than pressure tactics to allow the customer to make an informed and intelligent decision. His jovial spirit made for a pleasant experience. The dealership is meticulously maintained with plenty of team members to go around and ensure your needs are met. All that is left if for Mercedes Benz to keep innovating so that we have reason to return again. More

Petros Theocharides Petros treated us like welcome and appreciated guests. He was very professional in explaining all the features of the vehicle we were interested in, Petros treated us like welcome and appreciated guests. He was very professional in explaining all the features of the vehicle we were interested in, all the details of the purchase and what our options were, and in showing us how many of the features of the vehicle worked and could be personalized/customized to our particular tastes. He showed us why our trade-in was not worth as much as we thought it was, which was disappointing but not his fault. And he followed up by providing the little extras he had promised and calling to insure all our concerns had been satisfactorily resolved. More

I saw my car on the web-site and e-mailed Lou Gordon with one question about it. We exchanged 3 e-mails and that was it! When I arrived at the dealership, Lou had the paperwork ready, Arron Sales explained one question about it. We exchanged 3 e-mails and that was it! When I arrived at the dealership, Lou had the paperwork ready, Arron Sales explained the major features to me, and Iza Shewan completed the loan application in record time. Never did I think I'd buy a car over the internet, but it was so easy. Having purchased from Schumaker before, I already knew I could trust them. In less than 2 hours the car was in my garage -- no bargaining, marketing, kicking tires, etc. Great experience! More

Repeat Customer at Schumacher I was pleased, as always, with the reception and service I received at Schumacher MB. Chris Irving was very professional and accomodating and went thr I was pleased, as always, with the reception and service I received at Schumacher MB. Chris Irving was very professional and accomodating and went through several different options in vehicles for me until we found exactly what my family and I needed. A great experience overall, as always, and the customer service will keep us coming back for years. More

Reymondo was an excellent salesman. Prior to going into the Mercedes dealership, I had visited other Mercedes dealerships in attempt to order an SLK 55 AMG. Other dealerships were not interested in orderi the Mercedes dealership, I had visited other Mercedes dealerships in attempt to order an SLK 55 AMG. Other dealerships were not interested in ordering what I want, they were persistent that I purchase a vehicle they already had on the lot. On my initial visit with Reymondo, he was coureous, professional, and tended to my needs and honored my wishes to get exactly the vehicle I wanted. I enjoyed working with Reymondo and would recommend him to anyone wanting to purchase a Mercedes. He is a high caliber salesman. More