Mercedes-Benz of North Scottsdale

A Great Experience at the Benz store My visit to the Schumacher store from start to finish was an "unexpected" happy experience. I suppose that I was anticipating being jerked around by a My visit to the Schumacher store from start to finish was an "unexpected" happy experience. I suppose that I was anticipating being jerked around by a sales person and / or a cunning sale mgr. Not at all...all employees that I dealt with at the dealership were consummate professionals as they treated me with the respect that fosters long-term relationships. Kudos to my sales rep - Roger Day & my xxI rep - Iza Shewan as they were the best that I've negotiated with in all of my car buying experiences. These guys removed the apprehension that most car buyers feel at a typical dealership and replaced it with excitement & joy! As a result of my great experience at the Schumacher Benz store I will be "a customer for life" and be your loudest voice for referrals! Alfred Monsalvatge CPA Cave Creek, AZ More

Remington Logue This is our third Mercedes we have bought with the help of Remington, Craig and Iza. We wouldn't have returned if we didn't already have the best expe This is our third Mercedes we have bought with the help of Remington, Craig and Iza. We wouldn't have returned if we didn't already have the best experience. Congratulations to Schumacher on an outstanding staff. More

The Remington experience Remington was friendly from start to finish!! I felt no pressure to buy, in fact Remington stated that I might not want the car after driving it, and Remington was friendly from start to finish!! I felt no pressure to buy, in fact Remington stated that I might not want the car after driving it, and that was okay!! Wow! Other places push and push right from the start! We sat and talked during the whole process, it was comfortable, not stiff feeling. Remington made us feel like friends, not potential clients. We will definitely refer friends and co-workers, and for sure we will return for our own future car/truck buying!! Thank you, Schumacher and Remington , for making this a fantastic experience! By the way, I absolutely love my Denali!!!!! More

Remington I have bought three cars from Remington and the experience is always the best. He is great to work with and the service staff is tremendous. I would I have bought three cars from Remington and the experience is always the best. He is great to work with and the service staff is tremendous. I would highly recommend them Jeff More

Simply The Best The Schumacher European team that assisted me with my recent purchase of a 2013 E 350 was without a doubt the best I've ever worked with. A few weeks The Schumacher European team that assisted me with my recent purchase of a 2013 E 350 was without a doubt the best I've ever worked with. A few weeks ago, I asked Remington Logue to find me a great car. He didn't; he found me the PERFECT car. I can't say enough about Remington's professionalism, courtesy, and knowledge. He's simply the best. And highest marks to his first-rate associates, Craig Z. and Iza S., for their excellent work on my behalf. It was most appreciated and will ensure my continued patronage. More

Extremely Satisfied buyer Mark was superb! He was extremely accommodating and stayed late to support us with our purchase. He was extremely personable, kind and knowledgable ab Mark was superb! He was extremely accommodating and stayed late to support us with our purchase. He was extremely personable, kind and knowledgable about Mercedes. I would highly recommend you request Mark for any future purchases. My husband and I were actually at the Arrowhead location prior to making the drive to Scottsdale and had an unfortunate experience at that location. Mark was immediately willing to support us with our questions and desire to purchase a Mercedes E350. He followed up just as he said he would and created a genuinely seamless experience for me. Dana was also very kind and personable, although my interactions with her weren't as dense she added to the overall remarkable car buying experience. Hats off to Scottsdale Mercedes team!! More

Satisfied Long Distance Customers Ken Lamb has been our service advisor for past 5 years . His very friendly, upbeat and professional. With our home that is more than 100 miles from s Ken Lamb has been our service advisor for past 5 years . His very friendly, upbeat and professional. With our home that is more than 100 miles from schumacher Ken make that work is well done and complete. We are very satisfied customers. More

Buying a new MB This was one of the best car buying experiences that my wife and I have ever had. From the greeting at the front door to driving off the lot, every fa This was one of the best car buying experiences that my wife and I have ever had. From the greeting at the front door to driving off the lot, every facet was excellent. Mark Field is an exceptional salesperson who really knows the product and knows how to explain it. Everything was done with full transparency and no hidden agendas. When it came time to talk to the Finance folks we couldn't have had a better experience than with Iza. Again, no games and no hidden agendas. Lastly, the detailed explanations of how this complex car works were done by Matt in such a simple and easy to understand way. That was the best hour we could have spent. Overall, this gets an 11 on a scale of 10. More

New Car purchase from Michael Wood at Schumacher Mercedes We are new to the Scottsdale area and were in need of a new car. Although we were somewhat focused on Mercedes we had not made a final decision on th We are new to the Scottsdale area and were in need of a new car. Although we were somewhat focused on Mercedes we had not made a final decision on the model or if we wanted new or used. Michael Wood met us at the door of the dealership and proceeded to give us a thorough review of all the various scenarios we needed to consider in making a decision. Michael had a thorough knowledge of the cars we were considering (C & E Class) and provided us with a "too the point" test drive of both models in the right amount of time. It took Michael little time to understand our particular situation and provide us with an easy to understand analysis of the options for us. Although we were not in a hurry to buy a car we were in and out with a new car in less than 3 hours. This was the best experience we have ever had in the purchase of a new car. I would highly recommend Michael Wood if you are looking for a no nonsense purchase experience. More

Purchasing car We have bought many cars over the years and feel that this was the best experience we have ever had. I hate the time spent going back & forth settlin We have bought many cars over the years and feel that this was the best experience we have ever had. I hate the time spent going back & forth settling on a price for the new car and the trade in. This time it was real quick and fair, without pressure. John Bultman was very nice, courteous, and knowledgeable and made the experience a good one. You have a good salesperson in John and I would suggest him to anyone looking for a Mercedes. Also, I brought the car back in to redo the window tinting on a window a couple of days later. Ken Lamb had it redone quickly, and also redid two other windows that he didn't think looked up to Schumacher standards (without being asked). Great first impression of service department also. More