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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

April 27, 2021

It was great! Our sales person, Chase, was excellent in every way. He answered all our questions and was so polite. If we didn't get him we probably would have not purchased a new car! 😊 More

by Angelina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ciebiera, finance mgr. was great.
Apr 28, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Angelina, Thank you for sharing your experience with us here at Mercedes-Benz of North Scottsdale. We are thrilled that Chase was able to assist you in such a polite and informative manner. We hope you enjoy your new vehicle and we look forward to assisting you for any of your future automotive needs.

April 25, 2021

We loved working with Gregory Davis of Mercedes North Scottsdale. He was very patient with us newbies explaining all the technology on our new SUV GLE 350. He even took pictures of our new car so we coul More

by Bkblakely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Davis,
Apr 26, 2021 -

Mercedes-Benz of North Scottsdale responded

We cannot thank you enough for your thoughtful review! Gregory is a huge part of our success here at Mercedes-Benz of North Scottsdale, and we can't wait to tell him about this positive review! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

Apr 26, 2021 -

Bkblakely responded

We love driving our new car. The interior lighting is fabulous as well as the phone connection. Please give Gregory Davis our best. It was fun working with him. Bonnie & Ken Blakely

April 23, 2021

John in Service was thorough and communicated well. Made sure issues were resolved. Explained the work completed. Car was washed and ready to go when I arrived. More

by JGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
Apr 24, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, At Mercedes-Benz of North Scottsdale we would like to express our gratitude for your five star review. We strive to ensure that our customers feel well communicated with, therefore we are delighted to hear that John was able to help you with this. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to assist with all of your future automotive needs.

April 23, 2021

I had the pleasure of working with Blake on a new GLB250. My wife was absolutely set on finding one with a 3rd row, which proved to be challenging. Blake went to work, and not only did he find one, he found More

by Jason Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Johnson
Apr 24, 2021 -

Mercedes-Benz of North Scottsdale responded

Hello Jason, At Mercedes-Benz of North Scottsdale we would like to thank you for your five star review. We strive to ensure that we are delivering a customer driven experience, therefore we are thrilled to hear that Blake was able to assist with your requirements. We deeply appreciate your kind words. Thank you for choosing Mercedes-Benz of North Scottsdale and we endeavor to continue to assist with all of your future automotive needs.

April 23, 2021

Service was friendly and competent. Anthony Salani is a trusted device advisor. Car was delivered earlier than originally promised which is always a plus. Thank you More

by lpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Apr 24, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for visiting Mercedes-Benz of North Scottsdale. We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again.

April 22, 2021

Lou Gourdon did an excellent job I will return to purchase in the future.The sale was smooth and no waiting to sign paperwork every thing was quick More

by shyenne_sweet2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gordon
Apr 23, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Shyenne, We would we like to thank you for your five star review. We always strive for excellence here at Mercedes-Benz of North Scottsdale and are pleased to know that Lou provided smooth and efficient service. We look forward to seeing you again for any of your future purchases.

April 18, 2021

Outstanding service. Greeted promptly, excellent attention from service advisor, and never have to return the vehicle to repair the same problem. No hesitation about recommending this dealer. More

by dddevries3
Recommend Dealer
Yes
Employees Worked With
Erik Bobesku
Apr 20, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

April 18, 2021

John Cummins is always great. Took care of my service, knew my objectives and delivered. Having him as my service manager over the years has been a huge asset to me, and the dealership More

by ckettler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins, Anthony Salani
Apr 20, 2021 -

Mercedes-Benz of North Scottsdale responded

We are pleased to know that each service appointment with John and Anthony has been an amazing experience. I will be sure to praise him on a job well done and pass the message along to his manager. We greatly appreciate your loyal business and thank you for making us your service center of choice!

April 16, 2021

"Aurel Bobesku was our service advisor. He did an absolutely outstanding job for both my wife's and my car. He is most professional and thoroughly competent. He is most courteous and a pleasure to wo More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aurel Bobesku
Apr 17, 2021 -

Mercedes-Benz of North Scottsdale responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2021

Advisor very courteous to me always on time called to let me know of a problem the car was left very clean and neat helped helped me with anything I needed help with More

by jroney24
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
Apr 16, 2021 -

Mercedes-Benz of North Scottsdale responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

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