Mercedes-Benz of North Scottsdale

Anthony has been my rep for many years. Always available to input regarding warranty out of warranty issues or maintenance. Up front on details. Gets to the point. Explains was is necessary or needs attenti to input regarding warranty out of warranty issues or maintenance. Up front on details. Gets to the point. Explains was is necessary or needs attention. Please don't give a long story! Thaddeus A. J. Pettus More

Tom Bartlett and I delt via the phone. He was upfront, positive, straight forward, and gentlemanly. The product and business dealing was as advertised. He was always responsive in a timely manner. positive, straight forward, and gentlemanly. The product and business dealing was as advertised. He was always responsive in a timely manner. More

John Cummins our long term Service rep. always exceeds our expectations. As part of the Penske operations service attitudes are noticeably better than previous ownership. our expectations. As part of the Penske operations service attitudes are noticeably better than previous ownership. More

Great service, flexible team, Tia is the best service rep that I have dealt with in 20 years...knowledgeable, friendly, goes above and beyond. I did call in to service during my last service, last week, s that I have dealt with in 20 years...knowledgeable, friendly, goes above and beyond. I did call in to service during my last service, last week, she was rude, didnt now anything (basics) about the car; i asked for the manager who never returned my call. More

Very efficient service. Everyone is friendly and customer focused. What more can I say? It won’t let me close until I write 25 words. Dumb! focused. What more can I say? It won’t let me close until I write 25 words. Dumb! More

Anthony is always accommodating and communicates all work that needs to be done and consistently updates when repairs will be completed. Always a pleasure to work with. that needs to be done and consistently updates when repairs will be completed. Always a pleasure to work with. More

Service advisor Mark D. Is always friendly, courteous and Professional. His knowledge is second to none! He clearly communicates and “ALWAYS” delivers on tome and within Budget! Professional. His knowledge is second to none! He clearly communicates and “ALWAYS” delivers on tome and within Budget! More

I cannot give enough praise to this location, especially to Kate, my Fleet Service Advisor. She's wonderful! The Service department is phenomenal at quickly finding issues and doesn't stop until they do. to Kate, my Fleet Service Advisor. She's wonderful! The Service department is phenomenal at quickly finding issues and doesn't stop until they do. More

Chayse kept me informed on the progress of the manufacture and delivery schedule of the car, which was much more than I expected. He was terrific to work with. manufacture and delivery schedule of the car, which was much more than I expected. He was terrific to work with. More

This is the 4th car we have purchased through LOU GORDON and Brian. These guys are AMAZING. You will never have to worry about your deal bringing changed, unless it is for the better. Just bought a 2018 and Brian. These guys are AMAZING. You will never have to worry about your deal bringing changed, unless it is for the better. Just bought a 2018 C300 AMG SPORT for my wife. Lou took care of everything and I was in and out within 30 min. In fact, he got me a incredible rate on the car too. More