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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

February 06, 2020

Friendly employees. Beautiful building. Great service department. Shuttle drivers are seniors. Love that everything is done on my mobile phone i even paid my bill from my phone before I picked up car. More

by Beaudreau
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
Feb 07, 2020 -

Mercedes-Benz of North Scottsdale responded

Beau, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Mike will be glad to assist, as always!

February 05, 2020

Always a good experience. The seventh car I purchased from this dealership in eight years. Lou Gordon has been my sales consultant for the last four cars and has always been f More

by Parkersamj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Aaron Sales, John Cummins
February 04, 2020

Lou and his team were wonderful to work with. He provided a fair appraisal of our vehicle before we got to the dealership. We did everything online and spent a total of 1 hour and 23 minutes at the dealershi More

by DaleK
Recommend Dealer
Yes
Employees Worked With
Sonya (Lou’s assistant), Lou Gordon
Feb 04, 2020 -

Mercedes-Benz of North Scottsdale responded

Dalek, Thank you for taking the time to write a review! We're thrilled to hear Lou and Sonya were able to get you into a great vehicle. We hope you continue to love your new ride, and we are looking forward to taking care of any of your auto needs in the future.

February 04, 2020

Recent experience We have always had a great experience with Mark Field and his team. Recommend him highly. Jeremy is very good with programming garage door remot More

by fitzsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Field, Ashley Cox
Feb 05, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review! We are happy to know that you had a positive experience with Ashley & Mark, and if there is anything else we can do for you, please let us know.

February 04, 2020

Had an issue with a broken window shield Antheny was supposed to get back with me and never did. I had to did research myself More

by JWRobidoux
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Feb 05, 2020 -

Mercedes-Benz of North Scottsdale responded

Hello, I'm sorry to hear that Anthony did not reach out to you and you had to call to find out if the service was complete. We will strive to be that dealership that has the best communication. I'm always happy to take your feedback so please feel free to email me at Mfaul@penskeautomotive.com. Thank you, Michael Faul General Manager Mercedes-Benz of North Scottsdale Mfaul@penskeautomotive.com

January 31, 2020

Just Perfect are words that best describe this dealerships service department. The Manager Aurel is a wealth of knowledge. Advisor Kate very welcoming and helpful. More

by GS
Recommend Dealer
Yes
Employees Worked With
Aurel Bobesku, Kate Guerrero
January 31, 2020

The service is always great and quick. They keep you informed. The pay in line is great, but have the paperwork outside so you don’t need to go in at all. More

by PeeJay
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
January 30, 2020

Lou Gordon and his team were excellent to work with in buying my new car. Would highly recommend this dealership and would definitely return in the future. More

by Very Satisfied
Recommend Dealer
Yes
Employees Worked With
Sonya Rau , Lou Gordon, Iza Shewan
January 30, 2020

After having a very bad experience with poor service work at another dealership, the car was towed in to North Scottsdale MB,and Anthony Salani listened and treated us like established customers, with clear More

by 2006 SL55
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
January 29, 2020

Very professional, fast, courteous and the flavored ice water an added bonus! Service personnel always very nice and getting a loaner car for the day is quick More

by Sdevine
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
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