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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

February 22, 2020

Overall experience was great with good communication and quality of work. Staff was courteous, professional and respectful. Management of loaner was seamless with great assistance. More

by Eddie Gaines
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
February 22, 2020

Ken Lamb at Schumacher Mercedes of North Scottsdale is always outstanding and is as honest as the day is long. Thank you Ken for your wonderful service! Thanks Much, Richard Irwin More

by Richard Irwin
Recommend Dealer
Yes
Employees Worked With
Steve Bundy, Ken Lamb
February 20, 2020

I've purchased cars and had them serviced at MB-North Scottsdale (formerly Schumacher) for 18+ years. The people there are really great. Excellent dealership!! More

by M.A. Welsh
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, John Cummins, Mike Stoops, Iza Shewan
Feb 21, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for taking the time to mention John, Mike, Iza, and Lou. We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 19, 2020

Great service at now North Scottsdale!From Mark Dornik Great service at now North Scottsdale! From Mark Dornik Service Advisor to Parts Guys John and Drew, and the technicians in the shop, my cars get t More

by bobyoderaz
Recommend Dealer
Yes
Employees Worked With
Mark Dornik , Erik Bobesku
Feb 19, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review, Bob! We're thrilled to see that Mark, John, and Drew all exceeded your expectations. Please come back at any time.

February 19, 2020

I love this dealership and everyone who works there (at least the ones I have met). I have been working with Mark Dornik for few years... he is just awesome!!! As the team ... Very helpful professionals More

by Alister
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
Feb 19, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the five stars, Alister! We're happy to see that Mark's outstanding service earned your repeat business! We look forward to your next visit!

February 15, 2020

They are courteous thoughtful helpful caring and interested in helping you with any and all issues They are prompt and business like they are tme conscious More

by Cmshore
Recommend Dealer
Yes
Employees Worked With
Aaron Sales, Iza Shewan, Josh Schwartz
Feb 16, 2020 -

Mercedes-Benz of North Scottsdale responded

Offering exceptional customer service is very important to us. Thank you for sharing your amazing feedback. We hope that you will visit again soon.

February 15, 2020

The Best Service for the Best Automobile We have serviced my wife's 1992 Mercedes-Benz 300TE (W124 series) with Ken Lamb, Service Advisor at Mercedes-Benz North Scottsdale, since we purchased More

by Chris P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Feb 16, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you so much for your great feedback for Ken. We really appreciate your business with us all these years and we look forward to any future visits. See you again for your next service, Chris!

February 15, 2020

I was very pleased with my experience with this dealership service department. They did what they said they would in a timely and efficient matter and responded to my questions properly. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Mark D.
February 11, 2020

Everyone was courteous and professional. Dealership services were appreciated. Maintenance was done quickly. It was also thorough. Very nice atmosphere. It was a relaxing experience. More

by DLEEPER7
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Feb 11, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the wonderful review! We're so glad to see that your car was taken care of so quickly. If we can do anything else to assist you, please be sure to let us know.

February 11, 2020

Great service. Very responsive and a very caring and thoughtful team. Service worked diligently to find problem with vehicle and made sure we were taken care of during the process. More

by Hughcommerce
Recommend Dealer
Yes
Employees Worked With
John Cummins
Feb 11, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the amazing review, Hugh! We' are so glad to see that our team went above and beyond to solve your issue. We look forward to working with you again.

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