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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

March 19, 2020

The service writer Steve Bundy is exceptional by himself. But paired with a service tech like Michael Cipolletti makes them a unstoppable team truly amazing More

by Mark Henson
Recommend Dealer
Yes
Employees Worked With
Michael Cipolletti , Steve Bundy
March 18, 2020

Great experience working with Mitch in sales! Helped us make buying our car a smooth process and gave us a great deal as well. Also, their service was excellent in getting a noise issue fixed! Highly reco More

by T. Cook
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
March 18, 2020

Petros was wonderful! He and his assistant, Justin were SUPER helpful. This is our second vehicle we have purchased from him in 3 months. We will definitely continue to do business with him going forward. More

by HRAY
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
Mar 19, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are delighted to know that our team was wonderful, especially Petros and Justin. We appreciate your loyalty and we are always here to help!

March 18, 2020

A most excellent experience from start to finish. Our sales representative, John Bultman, was, knowledgeable, professional, patient and understanding. All of our questions were answered in a timely mann More

by Sandraint3
Recommend Dealer
Yes
Employees Worked With
John Bultman, sales representative
Mar 19, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are delighted to know that you had an excellent experience with us and with the help of John who was professional, patient, and knowledgeable. Please let us know if we can help you further!

March 14, 2020

My experience was very good. I like Mitch and he was responsive in a timely matter. On pickup the finance team was slow. I had to wait too long for him to finish with another client. Jeremy was very goo More

by Jeanette20
Recommend Dealer
Yes
Employees Worked With
Mitch Cooperman, don scott in finance
Mar 15, 2020 -

Mercedes-Benz of North Scottsdale responded

Jeanette, Thank you for taking the time to share your experience with Mitch, Don, and Jeremy! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

March 14, 2020

Excellent Service I brought in our 2 year old MB for service. Everything was taken care of including a "recall" that was do for repair. I would certainly recommend them More

by Jim R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Higley
Mar 15, 2020 -

Mercedes-Benz of North Scottsdale responded

Jim, Thank you for taking the time to share your excellent experience with Steven! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 13, 2020

Service on my C300 I took my car in for a B service appointment and also needed tires on the back wheels. Frank was very informative on the type of tires I needed and s More

by Marianne M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank from the Tire Department, John Cummins
Mar 14, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review, Marianne. We will be sure to thank John for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 11, 2020

Absolutely fantastic treatment from the moment I arrived with an urgent service issue to completion or the repair. The entire dealership staff is a fantastic group of brand ambassadors for Mercedes Benz. More

by Silver Streak
Recommend Dealer
Yes
Employees Worked With
Mark Dornik five stars, Remington Logue
Mar 12, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for your review and your business! We're glad to hear that our service center took such great care of you. Just let us know if there's anything else we can do; we look forward to seeing you again!

March 11, 2020

Excellent customer service. Anthony is excellent and cares about the customer and work completed correctly the first time at a fair price never recommends service that is not necessary More

by Tmags
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Mar 12, 2020 -

Mercedes-Benz of North Scottsdale responded

It's always wonderful to hear from our happy customers! We're lucky to have Anthony on our team. We appreciate your review and your business!

March 10, 2020

Quick and efficient. Was able to drop off and drive out in loaner within 10 mins tops. App kept me posted on status and pickup was just as smooth. More

by Ecmogak
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
Mar 11, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are happy to know that our team was quick and efficient during your service experience. We hope that you will visit us again soon!

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