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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

April 08, 2020

Found a really nice low mileage f 150, was in and with great service . Customer service was great. Very impressed with the dealership. Even though I didn’t buy a Mercedes they were awesome More

by Rvrgirl2
Recommend Dealer
Yes
Employees Worked With
John Bultman
Apr 09, 2020 -

Mercedes-Benz of North Scottsdale responded

Hi there, thank you so much for the great review! Wow, it sounds like you had a positive experience with us. We are here anytime you need help.

April 06, 2020

service i have asked your area V.P. to get back to me he never called that to me is not professional at all, no respect to a person like him I and my wife hav More

by pbsmith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Bundy
Apr 07, 2020 -

Mercedes-Benz of North Scottsdale responded

Hello, Please know that I take your feedback seriously. As the General Manager, I would like to better understand any concerns you'd like to bring to our attention. Please send me an email at Mfaul@penskeautomotive.com with your preferred contact information to discuss this further. I am always happy to help. Thank you, Michael Faul General Manager Mercedes-Benz of North Scottsdale Mfaul@penskeautomotive.com

April 04, 2020

Prompt friendly accurate service! Highly recommended! Kate was a pleasure to work with. It was extremely easy to make the recall repair appointment and they took care of my recall quickly! More

by Rhondi0815
Recommend Dealer
Yes
Employees Worked With
Kate
Apr 04, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review. We will be sure to thank Kate for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

April 01, 2020

I have used this dealership a few times and absolutely love them. They are extremely friendly and even more courteous. I have owned 4 Mercedes and dealt with as many dealerships and Scottsdale Mercedes is More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Kate
Apr 02, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review, Cindy. We are happy to know that you have enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 31, 2020

Very Professional,Knowledgeable people at this dealerships service department. The Service Manager Aurel truly knows this brand inside out & Kate was very helpful. Highly recommended More

by GS
Recommend Dealer
Yes
Employees Worked With
Aurel, Kate
March 29, 2020

My service advisor Stephen and Mercedes Benz of North Scottsdale were wonderful to work with on a service issue related to the dashboard in my car buckling. They took pictures of the problem and initiate More

by Beso25
Recommend Dealer
Yes
Employees Worked With
Steven Higley
March 27, 2020

The sales team here is awesome. They anticipate and then take care of your every need. I ordered my vehicle and was kept abreast of the delivery. When the car arrived, the team was very efficient and had ev More

by Jaime K.
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
March 25, 2020

Very disappointed Replaced battery but did not check Very disappointed Replaced battery but did not check other systems affected by battery Radio/navigation/ satellite systems not functioning A/C ac More

by Don
Recommend Dealer
No
Employees Worked With
Mike Stoops
Mar 26, 2020 -

Mercedes-Benz of North Scottsdale responded

Don, ​ ​I am concerned to learn about your disappointment regarding your battery replacement and the other issues with your vehicle. We will reach out to send a technician to see you and address these concerns. ​Please email me at Mfaul@penskeautomotive.com if you have any other questions. ​ ​Thank you, ​Michael Faul ​General Manager ​Mercedes-Benz of North Scottsdale ​Mfaul@penskeautomotive.com

March 24, 2020

Convenient and trustworthy. I have peace of mind when I drop my car here for any service. My service advisor Anthony is very competent and always works with me on any work needed in the car. More

by Sherwin
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
March 21, 2020

Lou and the entire team at MB North Scottsdale are total pros! I’ve never had a better experience when buying a new vehicle from start to finish. I’ll recommend them to anyone I know looking for a vehicle. More

by Tim_kavanaugh
Recommend Dealer
Yes
Employees Worked With
Brian, Lou Gordon
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