Mercedes-Benz of North Scottsdale

We purchased another Mercedes from the dealer last summer. John Bultman was our sales associate for the first sale, and we met with him for this one. He was very knowledgeable and helpful with both pu summer. John Bultman was our sales associate for the first sale, and we met with him for this one. He was very knowledgeable and helpful with both purchases, especially explaining the new technologies in these 2020 cars. All the personnel at this dealership are extremely competent and knowledgeable . More

As always great service from the time you drive in Have been going to this dealer for the past 18 years and always enjoy great service. Have bought 2 new cars and always have them service them from da Have been going to this dealer for the past 18 years and always enjoy great service. Have bought 2 new cars and always have them service them from day one. More

Great Service Experience Ken Lamb was incredible as always.. Don’t let him retire.👍 Ken is professional and I have always found his honesty is a great value to me. Ken Lamb was incredible as always.. Don’t let him retire.👍 Ken is professional and I have always found his honesty is a great value to me. More

Excellent service I had to drive to the valley for my B service due to the fact my local Flagstaff dealership had closed. Even though I arrived 20 minutes early my as I had to drive to the valley for my B service due to the fact my local Flagstaff dealership had closed. Even though I arrived 20 minutes early my assigned service representative Mark greeted me promptly and answered all my questions. Due to the COVID-19 I chose to wait at the dealership and had no problem finding a quiet place to read a book. Service was prompt and everyone was friendly. I will definitely look forward to returning for my next service. More

Very responsive to the client’s concerns. Honesty and Professionalism. Service completed in a timely manner. Service Adviser Ken Lamb has been my Advisor for over 20 years, he is outstanding. Professionalism. Service completed in a timely manner. Service Adviser Ken Lamb has been my Advisor for over 20 years, he is outstanding. More

Excellent service by John Cummins. Pleasant and kept me informed the whole time. My beautiful car came back nice and shiney. I bought a courtesy vehicle and it had a chipped windshield. My salesman was a informed the whole time. My beautiful car came back nice and shiney. I bought a courtesy vehicle and it had a chipped windshield. My salesman was awesome and honored a brand new windshield. More

Outstanding experience. No matter what car you buy, your treated the exact same way. This is our second family car purchased there. Never going anywhere else. Life-long customers. treated the exact same way. This is our second family car purchased there. Never going anywhere else. Life-long customers. More

The attendant who greeted me at 650 am was very pleasant my service writer MR BUNDY was very professional and answered all my questions was quite polite and professional and was very knowledgeable about my my service writer MR BUNDY was very professional and answered all my questions was quite polite and professional and was very knowledgeable about my 2019 S560 Concours This was my first time for service on this vehicle at Penske but I will be a customer at this dealership in the future. More

John Cummins is a great service advisor. Everyone at the dealership is very friendly. They got the job done in an extremely timely manner! I highly recommend them. dealership is very friendly. They got the job done in an extremely timely manner! I highly recommend them. More