Mercedes-Benz of North Scottsdale

Dropping off the car was a bit of a challenge as the gal making the appointment did not advise service I would drop it off day previous. But once the service advisor was contacted all went well making the appointment did not advise service I would drop it off day previous. But once the service advisor was contacted all went well More

All MBNS associates are professional and customer focused....a rare pleasure these days. They had our service completed before expected so that we could attend a last minute event that came up while focused....a rare pleasure these days. They had our service completed before expected so that we could attend a last minute event that came up while we were waiting. THANK YOU More

Service is always prompt and professional! Steve Bundy always keeps us updated with whatever is going on with our cars. We absolutely recommend this service location! always keeps us updated with whatever is going on with our cars. We absolutely recommend this service location! More

As Usual -- Very Good Service Mercedes-Benz of North Scottsdale --- overall a very good experience. No hesitation to rate at four stars. However, two issues: 1) The center c Mercedes-Benz of North Scottsdale --- overall a very good experience. No hesitation to rate at four stars. However, two issues: 1) The center console no longer opens automatically and this is not covered under CPO warranty. The cost to repair / replace is over $1000 !!!! The problem is a combination of a simple spring (~ $2) and plastic mounting stud that holds the spring. To repair "Mercedes" wants to replace the whole thing????? This is Mercedes and not the dealership ....but this is more than a bit over the top. 2) When I picked up the car it seemed to ride very rough..... I checked the tire pressure and all four tires were set at 41 lbs..... the reccomended settings are 36 lbs front and 41 lbs rear for the tires on the car. Overall.....good service with the exception of those two items.... More

This was my first service on my vehicle. Anthony was awesome! He was very honest and conscientious. There is another MB dealership closer to my office, but will definitely return to North Scottsdale awesome! He was very honest and conscientious. There is another MB dealership closer to my office, but will definitely return to North Scottsdale dealership. More

Great experience! Service was done in a timely manner, loner car was nice. Everyone is welcoming and Pleasant. Your longtime customers, and Will continue to return loner car was nice. Everyone is welcoming and Pleasant. Your longtime customers, and Will continue to return More

Tia is always spectacular! Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Saved me money I I I I I I I I I I I I I i much!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Saved me money I I I I I I I I I I I I I i More

Repaired a problem on my 10-yr old E Series wagon another garage never could, for less money. Even got a loaner. I’m in love! garage never could, for less money. Even got a loaner. I’m in love! More

Excellent and courteous service delivered on-time and as promised. Professional service advisor (Kate Guerro) with sound recommendations for proper vehicle maintenance preserving the vehicle’s original ope promised. Professional service advisor (Kate Guerro) with sound recommendations for proper vehicle maintenance preserving the vehicle’s original operating specifications and safety features. More

Lou rocks. Go see him if you don’t want to wait around a dealership for an eternity. Overall, it was a very good buying experience. dealership for an eternity. Overall, it was a very good buying experience. More