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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

May 28, 2020

Service was done as I enjoyed a good book in their very comfortable lounge. Service also done in an expeditious manner. Couldn’t be happier More

by Carl
Recommend Dealer
Yes
Employees Worked With
John Cummins
May 29, 2020 -

Mercedes-Benz of North Scottsdale responded

Hi Carl, we appreciate your five-star feedback! It's great to know our team has given you outstanding service. Let us know if there is anything else we can assist you with.

May 27, 2020

Very helpful, superior knowledge of the product line and very courteous. We will recommend and return for a future purchase. Thank you again we love our new car. More

by Gtlsml
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
May 28, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the kind review! Congrats on your new ride!

May 23, 2020

Excellent service my Mike Stoops ,five stars not sufficient for him . I am lucky that mike is my service manager . Thank you mike for your help More

by Srinivas.Bogireddy
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
May 24, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review. We will be sure to thank Mike for providing you with excellent service. We look forward to working with you again.

May 22, 2020

Been going here many years always top notch service never had a problem Anthony is great I will recommend people to this dealership thank you More

by Emailbatterymike
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
May 22, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the five-star review! We are so glad that Anthony always provides you with top-notch service.

May 21, 2020

Mike Stoops is very knowledgeable and professional. We are very pleased with the service offered by Penske Merecedes Benz. We shall return, again, and recommend this dealership to friends. More

by tandriass
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
May 22, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for taking the time to share your service experience with Mike! We're ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 21, 2020

Very accommodating and helpful. Answered all our questions. Car ready ahead of time. Loved the new text communications. Will be back for other service needs! More

by Azchristraina
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
May 22, 2020 -

Mercedes-Benz of North Scottsdale responded

Hi there, thank you for sharing your feedback with our team! We are happy to hear you had a positive experience. We are here anytime you need help!

May 19, 2020

My husband and I have been using this dealership for many years and are always pleased with our service it’s quick and to the point. Plus one is able to stop by for a quick fix, air in the tires and small p More

by Regine1315
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Steve Bundy, Iza Shewan, Irving Goldenberg
May 20, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for your feedback. We are so happy to know of your satisfaction in regards to the services we have provided. Please know your business is greatly appreciated. We are definitely here for you and we look forward to providing any further assistance.

May 19, 2020

I was worked into the schedule with no appointment, promptly taken care of and everyone was very friendly and professional. Loaner car was made immediately available More

by Nealkuenzi
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
May 20, 2020 -

Mercedes-Benz of North Scottsdale responded

Thanks for sharing your thoughts. We are so happy to know you were well taken care of. If there is anything else we can do, please feel free to reach out. Our team is happy to be of assistance!

May 16, 2020

Prompt efficient and on time. Staff follow up was top notch. Car was picked serviced and returned in a timely manner. I would recommend their services. More

by Senochs
Recommend Dealer
Yes
Employees Worked With
Remington Logue
May 17, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you so much for sharing your wonderful comments. We are happy to know of your recommendation for us. If there is anything else we can help with, please let us know. Our team is here for you!

May 15, 2020

Mark Dornik took great care of me after we had an issue with lost keys. Responsive and had a quicker than expected turnaround. Car was cleaned nicely too! More

by Aseaford
Recommend Dealer
Yes
Employees Worked With
Mark Dornik
May 15, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review. We will be sure to thank Mark for providing you with excellent service. We look forward to working with you again.

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