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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

July 04, 2020

Efficient and effective The service was completed as agreed and the technician was efficient, pleasant and professional. I needed the car that day and every effort was made More

by aaacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
Jul 05, 2020 -

Mercedes-Benz of North Scottsdale responded

Thanks for taking a moment to share your thoughts about the services provided. We're happy to see your satisfaction and we look forward to the next time we can take care of any service needs.

July 04, 2020

Mitch Provided outstanding customer service and EXCEEDED my expectations!! Very professional and courteous! Can’t say enough good things about the team at Mercedes-Benz of North Scottsdale!! More

by llm
Recommend Dealer
Yes
Employees Worked With
Mitch Cooperman, Don Scott Montgomery, Carly Rose
Jul 05, 2020 -

Mercedes-Benz of North Scottsdale responded

It is a joy to know that Mitch has gone above and beyond to exceed your expectations. We appreciate your compliments. Thank you so much and we wish you safe travels!

July 04, 2020

MB of NS Ken Lamb is my Service Advisor. I have relied on Ken for more than 17 years. He has my complete trust. I drive my MB’s to high mileage and try to k More

by JY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Jul 05, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you so much for taking a moment of your day to share your great feedback for our team. Ken is a huge part of our success here at Mercedes-Benz of North Scottsdale and it's great to know of your satisfaction with the care he's provided for you all these years. Thank you for your repeat business and we look forward to the next time we can help you out!

July 01, 2020

I HAVE BEEN DEALING WITH JOHN CUMMINGS FOR 12 YEAR OR SO. I HAVE HAD MANY DIFFERENT VEHICLES. HE IS SUPERB. EVERYTHING AN EMPLOYER WOULD EVER WANT AND THEN SOME. More

by TOM5488722
Recommend Dealer
Yes
Employees Worked With
John Cummins
Jul 02, 2020 -

Mercedes-Benz of North Scottsdale responded

We are so glad to know that you've been with us for 12 years and have always had great experiences! We truly value your business and loyalty.

June 29, 2020

Love my SL63 AMG Both Mark my service writer and Troy the AMG technician walked through with the me performance issues my fantastic car was having. They provided me g More

by joseph.oloffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Troy
June 28, 2020

Tino Ferulli and his team are AWESOME, I'm happy with the service I received and my c300. Car was delivered to my home in Whittier California. Super easy and professional👍. Thank you Tino More

by FlexR
Recommend Dealer
Yes
Employees Worked With
Tino Ferulli
June 23, 2020

Mike stoops got it done as always..... minor warranty issue taken care of in 24 hours after replacement part came in from California.... nicely done More

by Jhh1
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
June 21, 2020

Great service department. Easy to make your appointment and always ready to fill your tires and change your battery for your key fob. Thank you More

by harj
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
June 19, 2020

Above and beyond. I have been dealing with Ken Lamb for more than 20 years. I trust him. Always helpful. He gets the job done. More

by HelgaM
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Jun 20, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review, Helga. We will be sure to thank Ken for providing you with excellent service throughout the years. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 19, 2020

Of course Ken has always taken great care of my experience bringing my cars in for service. Your service team always goes above and beyond! Great job More

by laurenmerril
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Jun 20, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review, Lauren. We will be sure to thank Ken and the rest of the team for providing you with excellent service. We look forward to working with you again.

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