Mercedes-Benz of North Scottsdale

The reason we brought our vehicle was repaired. They also found a recall that we did not know about. We were contacted about the work being done and pickup was quick and friendly. found a recall that we did not know about. We were contacted about the work being done and pickup was quick and friendly. More

Another great job as usual Ken Lamb and his staff accomplished the required service in a competent and professional manner from scheduling and check in, discussing the necessar Ken Lamb and his staff accomplished the required service in a competent and professional manner from scheduling and check in, discussing the necessary service, through check out and pick up The work was completed in a timely manner and was all done correctly. More

Steve Bundy was amazing! He went over the top to make me feel like my car was a top priority. He and his team had my car finished in no time. Still Can’t believe a full brake job was done so quickly. Can’ feel like my car was a top priority. He and his team had my car finished in no time. Still Can’t believe a full brake job was done so quickly. Can’t imagine taking my car anywhere else More

Everyone at Shumaker Mercedes in Scottsdale, from my service advisor Anthony to all staff, were friendly, knowledgeable and helpful!! Anthony didn't hesitate to come out to help me when I mentioned nee service advisor Anthony to all staff, were friendly, knowledgeable and helpful!! Anthony didn't hesitate to come out to help me when I mentioned needing help with my vehicles clock! Excellent service, start to finish! Drew and his crew in the service dept. went the extra mile to get the parts I needed and even realized the ones I did not need to get my seat belt repaired. Anthony and Drew get 5 stars from this customer! Dawn More

My whole experience was great from start to finish. I am impressed, and highly recommend all concerned personnel. I was kept well informed at all times, with updates. Regards Charles impressed, and highly recommend all concerned personnel. I was kept well informed at all times, with updates. Regards Charles More

Always easy and work perfect results. From the minute you arrive you treated like their most important customer. You get notified with progress reports and pickup is always timely and convenient. arrive you treated like their most important customer. You get notified with progress reports and pickup is always timely and convenient. More

Always Exceeds Expectations ! John and team ALWAYS exceed expectations and never fails to make the service experience an excellent one and makes me confident that all is well when John and team ALWAYS exceed expectations and never fails to make the service experience an excellent one and makes me confident that all is well when I leave with my vehicle. More