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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews
Call Dealership (480) 991-1155
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18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

September 11, 2020

ALWAYS so thorough, knowledgeable, and professional. Going to this dealership is not a chore, but rather, a pleasure. My service advisor has always been Steve Bundy. He’s great. Thank yo More

by czy7z5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bundy
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Sep 12, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for stopping by for your service needs. We strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back again in the future!

September 01, 2020

The dealership is wonderful and Ken Lamb is an outstanding service advisor. Whenever I’ve had a car problem, Ken is always great to follow up with what is found and what he recommends. His advic More

by donaldingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
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Sep 02, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive review and rating! We are delighted to know that you find our dealership to be wonderful and to know that Ken has provided outstanding service. We value your business and we look forward to any future visits!

August 28, 2020

Great serviceWell looked aftrEverything on Great service Well looked aftr Everything on time Everything excellent Recommend to use again Waiting room was comfortable Internet was strong More

by Smbrunsdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
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August 27, 2020

Mark is honest friendly very pleasant professional good experience. carly is also very knowledgeable & friendly. good experience to work with mark . will recommend M/B of N. Scottsdale. More

by ashnitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly rose, Mark Field
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August 26, 2020

My experience was about as good as it get. They did everything they said they would and even a little bit more. And, all with a smile! More

by Big Black Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
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August 24, 2020

John was very pleasant and refreshingly funny; a welcome during these times. I felt I got very good, honest service. All went smoothly and I’m happy to have my vehicle back home. More

by vanmos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
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August 20, 2020

Petros and Michael Faul are true professionals. We have had more than one terrific experience at Mercedes-Bemz of N. SCOTTSDALE. I would reccomemd and do on my RADIO Shows regularly! More

by calarusso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
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August 20, 2020

Great dealership because of great service Knowledgeable Great dealership because of great service Knowledgeable Service Advisors and obviously well trained Techs Great communicators which is greatly More

by Al L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia Murphy
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August 19, 2020

Lou made this purchase the most pleasurable buying experience ever. Don Scott is one of the best finance guys I have met and worked with. More

by pat7955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Scott, Lou Gordon
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Aug 20, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of Lou and Don. We value your business and we are always here to help!

August 16, 2020

Nice staffs and they are professional, I don’t waste time to wait get service. When my car get service done, they call me immediately. More

by Eliza Katzin
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
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Aug 16, 2020 -

Mercedes-Benz of North Scottsdale responded

Eliza, we understand how busy your schedule can be - that's why it's our prerogative to get you in and out of our Service Department as quickly and efficiently as possible so you can move on to the next thing! Thank you for trusting us to service your vehicle, and we hope you'll visit us again in the future.

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