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Mercedes-Benz of North Scottsdale

Phoenix, AZ

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739 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 739 reviews

November 08, 2020

Ken Lamb was a real help, and we ended up having a great experience. Ken is the kind of worker every company seeks to hire. More

by LRH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Nov 09, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the 5-star review! We're so glad you came to work with us, and we're even more pleased to hear how well our team addressed your needs.

November 04, 2020

Everyone is always very nice and helpful. My scheduled appointment was on time. The pandemic protocals were all met. The dealership is very clean and I love all the AMG vehicles. More

by Love my Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
Nov 05, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the feedback! We are delighted to know that you find our team to be nice and helpful and to know that you had a good experience. If there is anything else we can do for you please let us know. We are always here to help!

November 02, 2020

I have been most pleased with this dealership through my many Mercedes Benz purchases. Ken has taken care of me for many, many years and I trust him completely. Keep up the good work. More

by DLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
Nov 03, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you so much for taking the time to share your great feedback for our team. We we'll be sure to keep up our excellent customer service at your next visit. Thanks again for your loyal business!

October 31, 2020

Amazing customer service!Team members are personable and Amazing customer service! Team members are personable and professional! Car was ready when promised and clean! Cashier was efficient and friendly! More

by JAZZMAN1859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service
October 29, 2020

All staff are courteous and friendly. Covid guidelines were being adhered to. Clean facility. I am as kept up to date on the status of my vehicle via text messages More

by nancyp5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
October 28, 2020

Anthony is a great service technician and Barry the greeter is always pleasant- made an appointment at the other dealer by mistake and changed back to N. Scottsdale More

by Lharper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
October 23, 2020

Don Scott Montgomery, in your finance department, did an outstanding job of preparing the estimate and agreement for my SL 550 Extended Warranty. He was knowledgeable, listened carefully, and answered all o More

by ssuelarsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Scott Montgomery , Remington Logue, Craig Zielinski, Mike Stoops
October 21, 2020

Great service. Good new and used car selection. Knowledgeable sales and service. No pressure for service or sales. Service identifies required work when needed and identified optional. More

by martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mendes, Mike Stoops
October 15, 2020

Always easy to schedule with the Service team. They provide a loner when necessary and it is an easy return process, and they have an excellent texting system to keep you informed of progress and arran More

by madeshay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Steve Bundy, Mike Stoops
October 13, 2020

Estimated time held true and the price came in under the estimate given to me at the time of checkin. Having the rental car facility within kept me productive during this repair. More

by jerburnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cummins
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