Mercedes Benz of New Orleans - Service Center
Metairie, LA
172 Reviews of Mercedes Benz of New Orleans - Service Center
Great school Everyone is always right there to help you. I wouldn't go any where else for my Mercedes. Also, I love when my car is in for service Mercedes loans yo Everyone is always right there to help you. I wouldn't go any where else for my Mercedes. Also, I love when my car is in for service Mercedes loans you a loner. More
Super Service by Benson Mercedes Benz. Met Mohammad Hinawi a few years ago when i purchased an E class. He actually instructed me on the technology of the car, paired my telephine & since Met Mohammad Hinawi a few years ago when i purchased an E class. He actually instructed me on the technology of the car, paired my telephine & since that time, has been super helpful everytime I go in for service. He's an awesome guy with immense knowledge of the brand & sells it with pride & conviction! If you have a question about how these buttons operate & don't feel like reading through volumes of owner manual - he will demonstrate the operation. This last visit he checked out my key for battery life. Can't thank him enough for the care he exibits! More
Great customer service I have three cars with this dealership! Always please with the friendliness and excellent customer service. Kudos to Christopher Steuben the genera I have three cars with this dealership! Always please with the friendliness and excellent customer service. Kudos to Christopher Steuben the general manager. I have been dealing with this for long time and havre never been disappointed with the customer service! More
Love my car and dealership! I have had a wonderful experience with Benson Mercedes. My sales rep, Colin Guarisco. was very patient and attentive as I was testing cars. Nikolas Me I have had a wonderful experience with Benson Mercedes. My sales rep, Colin Guarisco. was very patient and attentive as I was testing cars. Nikolas Mena, my service rep, was outstanding during a difficult repair job. I would recommend Benson and my team to anyone. More
Fabulous as always From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and A From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and Alex Taylor or excellent at what they do and always make me feel comfortable. I never feel like I'm going to get taken advantage of because they explain everything in detail before it is done. They are truly an asset to your team More
Excellent Customer Service Thank you Tommy Waguespack for the excellent customer service. Our family truly appreciates the friendliness and helpfulness of each employee that we Thank you Tommy Waguespack for the excellent customer service. Our family truly appreciates the friendliness and helpfulness of each employee that we were greeted by and came in contact with while at this dealership. I highly recommend this place!!! More
Awesome!!!!Katie Jackson Kelly Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediatel Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediately, which I did. She had the problem diagnosed and had me out of there in a beautiful loaner within minutes. This was all on a Saturday afternoon and my car will be ready on Monday. Can't imagin better expert service and always with a beautiful smile and cheerful disposition. Mr. Benson, you are lucky to have Katie. Thanks again. PS My salesman, Ernie Debus, is always there for me. He works closely with Katie for me, guides me, advises me, teaches me and directs me. He has done that for me and my family since the first day I ever met him when I was starting to look at new cars. My family is so impressed and appreciative of Ernie that when we buy our next car, which should be very soon, we will buy it from Ernie. More
Great Experience I have been a long term customer for about 18 years and the service has always been excellent thanks to my original advisor Richard and still is. My I have been a long term customer for about 18 years and the service has always been excellent thanks to my original advisor Richard and still is. My visit yesterday was a great experience and Richard and Nick Mena are true gems. The advisors are so caring and have great customer service skills. I want to also acknowledge the parts consultant, Greg Milton a great asset to you all Thanks to all of you. Nikki Krivjanick More
Only a Mercedes and only in Nola We have always been satisfied with the service and love our service advisor, Tommy Waguespack. He makes doing business their a pleasure. Always knowle We have always been satisfied with the service and love our service advisor, Tommy Waguespack. He makes doing business their a pleasure. Always knowledgeable and happy to help. Always meets us with a smile. More
Happy with my service My service at Mercedes is always so easy of a process. Tommy waguespak handles my needs promptly and makes sure I'm taken care of in a quick and profe My service at Mercedes is always so easy of a process. Tommy waguespak handles my needs promptly and makes sure I'm taken care of in a quick and professional manner. The customer service here is great. More