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Mercedes Benz of New Orleans - Service Center

Metairie, LA

3.3
172 Reviews

172 Reviews of Mercedes Benz of New Orleans - Service Center

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December 01, 2017

happy to know I was helped by the best Don't think anyone could served me better. Total professional. Mrs. Ajan is an asset to Mercedes Benz of New Orleans and is passionate about her work; More

by nawlins504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashia Ajan
November 28, 2017

Service Dept is aweful They simply could not figure out what was wrong with my vehicle even after I told them what my independent mechanic diagnosed. They charged me a ton More

by LAET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Daigle
October 26, 2017

I’m always special!! My advisor, Richard is awesome!! He’s been taking excellent care of me for 5 years. I’ve done business with two other Mercedes dealerships and Benso More

by Amberpthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Friedrichs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2017

Service and sales are the best . I less than a-year-old Mercedes had a recall and my salesman took the initiative to contact us bring us a loaner and get us our car back within 24 h More

by Blcaldw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Eberts
September 21, 2017

A-OK-Great Tommy Waguespack is great. Car is always fixed and serviced correctly. No problem with any contacts, everything is professional. I would recommend to More

by Stanley Kottemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Waguespack
September 15, 2017

Friendly, Professional I have been driving automobiles from Mercedes-Benz of New Orleans (MBNO) for many years. Aside from all the obvious benefits of driving the best engin More

by Jim Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Waguespack
September 14, 2017

Excellent Service I am always greeted politely and courteously. Any concerns I have are always addressed professionally. The atmosphere is very welcoming. Keep up the g More

by rmhulin111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Friedrichs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenne M (loaner car) Excellent service
September 13, 2017

Great Customer Service Tommy Waguespack was excellent !! He is friendly, courteous, and trustworthy. I was very pleased with my customer service experience. I would rec More

by Happy in Mandeville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Waguespack
September 11, 2017

The Best! Nikkolas Mena is a polite and professional service representative for this dealership. Nikk always explains what to expect and is concerned about my c More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikkolas Mena
September 11, 2017

My Service t Adviso: Nikkolas is my service advisor, and he has been gracious with empecable knowledge as to the needs of his customers .He's an asset to Mercedes Benz of More

by Karen j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikkolas Mena
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