Mercedes Benz of New Orleans

Great Sales and Service Robert Keogler is a very friendly and knowledgeable salesperson. I enjoyed working with him on the purchase of my new vehicle. Michael Moisant is also Robert Keogler is a very friendly and knowledgeable salesperson. I enjoyed working with him on the purchase of my new vehicle. Michael Moisant is also very friendly and accommodating when servicing my vehicles. More

Terrible The day that I got my car back out the shop, the guy had to give my car a jump. Then the minute I pulled off from the shop, a check engine light came The day that I got my car back out the shop, the guy had to give my car a jump. Then the minute I pulled off from the shop, a check engine light came on. This was my second visit within 5 months. So I got tired of always having a broken car and I traded my Mercedes in for something else. I will never purchase another Mercedes again! Horrible cars! More

service I also own a Lexus GS-350. The service department give you a loaner car to use when it is service. Other than that the service was good at Mercedes I also own a Lexus GS-350. The service department give you a loaner car to use when it is service. Other than that the service was good at Mercedes of New Orleans. Just wish you would give a loaner car. More

Good customer service Good customer service. Always answer questions that I have concerns about. Calls regarding service that is needed and ask if I want to complete before Good customer service. Always answer questions that I have concerns about. Calls regarding service that is needed and ask if I want to complete before starting the work More

Four wheel alignment of 2008 C 300 Sport I recently had two new front tires mounted and the rear tires balanced. I wanted to have a four wheel alignment but the shop that did it was unable I recently had two new front tires mounted and the rear tires balanced. I wanted to have a four wheel alignment but the shop that did it was unable to completely align the vehicle. I drove directly to the Mercedes Benz dealership and spoke to Robert Taylor, my service advisor. He was able to take the vehicle and align it while I waited. I've known Robert since I bought the car in 2008. He always does a superb job. He is the best service advisor I have ever known. More

Great service! I went in because I was having tire issues. I ended up purchasing a new tire and getting another tire replaced. Service was great! Employees were ver I went in because I was having tire issues. I ended up purchasing a new tire and getting another tire replaced. Service was great! Employees were very helpful. Quick and efficient. More

Excellent Service Dept This is the third vehicle I have leased from MB and attribute this to my salesman Ernie DeBus. However, my recent experience with Scotty Hutton ha This is the third vehicle I have leased from MB and attribute this to my salesman Ernie DeBus. However, my recent experience with Scotty Hutton has cemented my preference to be a MB of NO customer. He is professional, attentive and personifies customer service which is a lost art in these times. More

Great service representative and excellent service. I appreciate the appointment service, my service representative, Scotty Hutton. My car was completed sooner than expected because the technician starr I appreciate the appointment service, my service representative, Scotty Hutton. My car was completed sooner than expected because the technician starred and finished in the same evening. It was a great experience. More

Outstanding Service Scott is always ready to schedule my service needs in a speedy manner, very efficient and thorough. The maintenance staff is excellent as well as the Scott is always ready to schedule my service needs in a speedy manner, very efficient and thorough. The maintenance staff is excellent as well as the customer service received. More

Great experience Scotty Hutton has been helping me every time I need service at the dealership. He is the best service advisor. very nice, professional, and knowledgea Scotty Hutton has been helping me every time I need service at the dealership. He is the best service advisor. very nice, professional, and knowledgeable. More