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Mercedes Benz of New Orleans

Metairie, LA

4.2
1,325 Reviews
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3727 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 1,325 reviews

June 26, 2019

Efficient and courteous The most accommodating service I have ever dealt with. The entire staff, upon arrival up to and through completion of service performed, has always m More

by sofaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

OUTSTANDING SERVICE Overall fantastic service. From the time I arrived at the body shop, all employees were kind, attentive and courteous. My car was repaired perfectly a More

by shoppingismysport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Yatak, Heather Melancon
June 26, 2019

Great service! Thanks to Mercedes Benz of New Orleans for making such an easy process! You guys are the best! And I’m happy with my new car! More

by xuantran143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Van
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

They took such great care of my car Michael Moisant was my service advisor and he was absolutely the best. He took excellent care of my car when it flooded and answered all my questions. More

by Julie Gan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Moisant
June 26, 2019

Poor customer service I have had my Mercedes for 3 years and have not been satisfied at all with the service department. I was a previous Lexus owner and EVERY detail is a More

by JORYHAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Michael Moisant
Jul 08, 2019 -

Mercedes Benz of New Orleans responded

Mrs. Hamilton, I'm Richard Friedrichs with Mercedes-Benz of New Orleans service management. I would like to apologize for the lack of professionalism on your last visit. I would also like to give you my direct line should you need service in the future, and I will take care of you personally. Please reach out to me at 504-780-6955 should you need any assistance in the future. Sincerely, Richard Friedrichs

June 26, 2019

great always someone too assist you very customer friendly and a very nice sitting area just needs a tv so customers do not get anixious about waiting in More

by DATSADEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Menesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

Exciting I didn’t come to buy a car, but Michael Williams made you want to buy something . This is a dealership I will recommend .The Sales Manager had a grea More

by WINPHARM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

Absolute Worst Customer Service and Service Deartment Every single time I try and give MBNO a chance they never cease to amaze me with the lack of service offered. My car sat in this dealership 14 days. W More

by KDORIS83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Friedrichs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stuben, Nikkolas Mena
June 26, 2019

Great Sales and Service Robert Keogler is a very friendly and knowledgeable salesperson. I enjoyed working with him on the purchase of my new vehicle. Michael Moisant is also More

by MBGLC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Keogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Friedrichs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Moisant, Emily Clement
June 26, 2019

Terrible The day that I got my car back out the shop, the guy had to give my car a jump. Then the minute I pulled off from the shop, a check engine light came More

by MS_NHURLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Moisant
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