Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Nicholas Mena met all my service needs above and beyond The service, scheduling and completion was excellent. Again Nichols Mena serviced me from beginning to the end. It is a pleasure to work with him. The service, scheduling and completion was excellent. Again Nichols Mena serviced me from beginning to the end. It is a pleasure to work with him. More
Battery Replacment Within an hour and aa half, Luis Wilches and his technicians had my E-350 ready with a new battery. Could not have been more satified. Within an hour and aa half, Luis Wilches and his technicians had my E-350 ready with a new battery. Could not have been more satified. More
Amazing Experience! I would have given 10 stars if it had been an option. What an amazing group of people. My car purchasing decisions are always based on the dealership I would have given 10 stars if it had been an option. What an amazing group of people. My car purchasing decisions are always based on the dealership and I was sold the minute I walked through the doors! More
Above and beyond Service advisor Luis Wilches did it again!! My car would not start and had to be towed to the Nola dealership.He immediately took things in hand and Service advisor Luis Wilches did it again!! My car would not start and had to be towed to the Nola dealership.He immediately took things in hand and had the problem corrected.The reason I stay with Mercedes of New Orleans..... my hero,LUIS WILCHES!!!! More
Professional & friendly Appreciate expedited check in with courteous and professional service. Amenities are a nice touch also; snacks, coffee and bottled water in a clean an Appreciate expedited check in with courteous and professional service. Amenities are a nice touch also; snacks, coffee and bottled water in a clean and comfortable waiting area. More
Excellent Great dealership and salesmen. They always have high standards of service and respect for their clients. They also always make sure I walk out happy. Great dealership and salesmen. They always have high standards of service and respect for their clients. They also always make sure I walk out happy. More
Service Katie always finds a way to make things happen for me with my busy schedule she is great I would highly recommend Katie for your service needs Katie always finds a way to make things happen for me with my busy schedule she is great I would highly recommend Katie for your service needs More
Awesome Robert Taylor is intelligent, helpful and very knowledgeable. His expertise is unparalleled. I am grateful to have such an outstanding service advisor Robert Taylor is intelligent, helpful and very knowledgeable. His expertise is unparalleled. I am grateful to have such an outstanding service advisor! His honesty and integrity are much appreciated. More
Jeanne is the BEST Jeanne Fitzgerald is the absolute best in customer service, and goes above and beyond to make you feel like royalty. Thank you Jeanne for the wonderfu Jeanne Fitzgerald is the absolute best in customer service, and goes above and beyond to make you feel like royalty. Thank you Jeanne for the wonderful experience! More
New vehicle purchase Have dealt with Danny Van for several years. Well deserved promotion. Steve Bui is a good salesman and Danny's assistance was excellent. Thank you Have dealt with Danny Van for several years. Well deserved promotion. Steve Bui is a good salesman and Danny's assistance was excellent. Thank you More