Mercedes Benz of New Orleans

Mercedes Benz of NOLA and Robert Taylor My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my car. He kept me abreast of what was going on and even called to check on me after. Best service Ever! More

Friendly environment Very knowledgeable and friendly staff. Advisors are understanding and go the extra mile to achieve customer satisfaction. They also keep you in the lo Very knowledgeable and friendly staff. Advisors are understanding and go the extra mile to achieve customer satisfaction. They also keep you in the loop about the status of your vehicle. More

E320 Service The service was good. Usually receive a loaner when the service requires 2 days or more. Also, vehicle was brought in for service message initially. M The service was good. Usually receive a loaner when the service requires 2 days or more. Also, vehicle was brought in for service message initially. Message was still on after service. Found out something had not been addressed for initial service. More

Excellent Service I’ve brought my 2016 C250C to MB of NO 3 times in the last 6 months- front tires replaced in Dec 2018, 50K oil change/maintenance in April, and rear t I’ve brought my 2016 C250C to MB of NO 3 times in the last 6 months- front tires replaced in Dec 2018, 50K oil change/maintenance in April, and rear tires replaced in May. Professional prompt service every time. More

all good with the service and personal car running perfect so far and hope it stays like that for a long long time thanks for the help with the service and personal car running perfect so far and hope it stays like that for a long long time thanks for the help More

Great experience at MB of New Orleans I gave this experience 5 stars because the service advisors and the general atmosphere at MB of NO was excellent. from the moment I was helped out of I gave this experience 5 stars because the service advisors and the general atmosphere at MB of NO was excellent. from the moment I was helped out of my loaner until the moment I got into my own car, I felt like I was a priority to the service team. More

Experience Always it’s an experience, I feel like I’m family not a customer , every time it’s a warm welcome and Katie always works around my schedule Always it’s an experience, I feel like I’m family not a customer , every time it’s a warm welcome and Katie always works around my schedule More

Great Service and Knowledgable Team Was able to test drive several vehicles with no worry or pressure. In selecting a Mercedes, one concern I had was being able to fit the car into my ga Was able to test drive several vehicles with no worry or pressure. In selecting a Mercedes, one concern I had was being able to fit the car into my garage. Harry Anderson made it possible for me to take the car home for the day and give it a try. This was a make-or-break situation for me. Thanks Harry! More

Tires I purchased the rim and tire warranty when I bought my vehicle therefore I felt safe in any tire repairs. I woke up one morning to a flat tire my hisb I purchased the rim and tire warranty when I bought my vehicle therefore I felt safe in any tire repairs. I woke up one morning to a flat tire my hisband fixed it but I thought maybe I should get a new one to be safe! I made an appt thi the app for two weeks . I arrived only to be told they need to order the tire it wasn’t in stock. I’m so confused on why if they knew I was coming that two weeks was plenty enough time to have it there. I scheduled another appt for the next three weeks only to get there and no tire . At this visit I was approached the order 4 tire because they were bald for 1700 dollars . I said let’s just start with getting one right. I finally after months of waiting they were able to replace my tire . I’m so thankful something bad didn’t happened with my tire I drive a lot of I interstate driving. I have always purchased Mercedes vehicle because of the service this particular year it sucks and I have no plans to buy another mercedes. My last 4 vehicles the Mercedes service was top notch. I miss Richard my old service guy More

Wonderful The assistance given to my husband and myself was awesome. Everyone was professional and catering. I would highly recommend the Metairie location to e The assistance given to my husband and myself was awesome. Everyone was professional and catering. I would highly recommend the Metairie location to everyone I know. More