Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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EXCELLENT SALESMAN (ERNIE) Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back More
Scotty Hutton He has always been extremely helpful with getting my services done at the best price and in the most prompt way possible. I always know my car is in t He has always been extremely helpful with getting my services done at the best price and in the most prompt way possible. I always know my car is in the best care when it’s with him! More
Wonder Excellent service dept.. Alway prompt, courteous, friendly and knowledgeable. Nik always goes out of his way to ensure I’m happy. Katie helps me occas Excellent service dept.. Alway prompt, courteous, friendly and knowledgeable. Nik always goes out of his way to ensure I’m happy. Katie helps me occasionally, too. She is awesome, too! More
As usual, exceptional service. Mike Tyson is always the consummate professional, and delivers on time and as promised. In addition, the service department, managed by Richard Friedr Mike Tyson is always the consummate professional, and delivers on time and as promised. In addition, the service department, managed by Richard Friedrichs, is beyond compare. More
Wonderful ,Fantastic,Excellent Mr Ernie debus is fantastic.He is knowledgeable,helpful,honest and represents the highest standards of business professionalism. this is the second ca Mr Ernie debus is fantastic.He is knowledgeable,helpful,honest and represents the highest standards of business professionalism. this is the second car i purchased with Ernie's help and I would recommend him to all my friends and associates.he is thorough in his preparedness and extremely helpful to his customer.indeed he is a great asset to your company. More
Easy to do business I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. More
Pleasant Professional, Courteous, and Expediate My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all profe My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all professional ,pleasant, courteous and speedy, they act faster than a drive thru. I went in for a service on my 2015 vehicle and ended up purchasing a new 2019. I must say the finance manager Will Russ was the best , he explained all the extended warranties and the benefits of them. I was very pleased with his performance of expertise. Thanks, to all . More
Helpful employees What a great employee! I was in the dealership yesterday and decided to look at new cars. She was very helpful and friendly. She was able to direct What a great employee! I was in the dealership yesterday and decided to look at new cars. She was very helpful and friendly. She was able to direct me to the appropriate individual to answer my questions. I also spoke with Stephen. My lease will be up soon and he let me test drive one of the vehicles I am interested in. He definitely knows the bells and whistles of the vehicle. A pleasure to deal with. More
My transaction was very easy and pleasant. Harry Anderson did a great job of explaining the features and advantages of my new vehicle and the dealership team made the entire purchase process ef Harry Anderson did a great job of explaining the features and advantages of my new vehicle and the dealership team made the entire purchase process efficient and free of stress. More
Got what we wanted quickly! We were able to get the vehicle we wanted at the price we wanted. Very pleased with over all experience. Did not feel pressured to buy. Everyone worke We were able to get the vehicle we wanted at the price we wanted. Very pleased with over all experience. Did not feel pressured to buy. Everyone worked to please us. thanks More