Mercedes Benz of New Orleans

New vehicle purchase Purchased vehicle on the 11th did not bring it home until the 16 due to mechanical issues right off the showroom floor. Should update them. Purchased vehicle on the 11th did not bring it home until the 16 due to mechanical issues right off the showroom floor. Should update them. More

The Best Sales Person Ever! Heba was amazing! This is my first purchase with Mercedes and Heba made the process so easy. She makes sure you get the best car and deal. She is such Heba was amazing! This is my first purchase with Mercedes and Heba made the process so easy. She makes sure you get the best car and deal. She is such a great and nice person to buy with. I am only buying cars from Heba from now on she really values her customers and goes above and beyond finding what you want and how much you want to pay. She was very available for questions and had the car ready for pick up with a full tank and cleaned. More

Scotty Hutton He has always been extremely helpful with getting my services done at the best price and in the most prompt way possible. I always know my car is in t He has always been extremely helpful with getting my services done at the best price and in the most prompt way possible. I always know my car is in the best care when it’s with him! More

EXCELLENT SALESMAN (ERNIE) Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back More

Wonder Excellent service dept.. Alway prompt, courteous, friendly and knowledgeable. Nik always goes out of his way to ensure I’m happy. Katie helps me occas Excellent service dept.. Alway prompt, courteous, friendly and knowledgeable. Nik always goes out of his way to ensure I’m happy. Katie helps me occasionally, too. She is awesome, too! More

As usual, exceptional service. Mike Tyson is always the consummate professional, and delivers on time and as promised. In addition, the service department, managed by Richard Friedr Mike Tyson is always the consummate professional, and delivers on time and as promised. In addition, the service department, managed by Richard Friedrichs, is beyond compare. More

Wonderful ,Fantastic,Excellent Mr Ernie debus is fantastic.He is knowledgeable,helpful,honest and represents the highest standards of business professionalism. this is the second ca Mr Ernie debus is fantastic.He is knowledgeable,helpful,honest and represents the highest standards of business professionalism. this is the second car i purchased with Ernie's help and I would recommend him to all my friends and associates.he is thorough in his preparedness and extremely helpful to his customer.indeed he is a great asset to your company. More

Easy to do business I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. More

Pleasant Professional, Courteous, and Expediate My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all profe My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all professional ,pleasant, courteous and speedy, they act faster than a drive thru. I went in for a service on my 2015 vehicle and ended up purchasing a new 2019. I must say the finance manager Will Russ was the best , he explained all the extended warranties and the benefits of them. I was very pleased with his performance of expertise. Thanks, to all . More

Helpful employees What a great employee! I was in the dealership yesterday and decided to look at new cars. She was very helpful and friendly. She was able to direct What a great employee! I was in the dealership yesterday and decided to look at new cars. She was very helpful and friendly. She was able to direct me to the appropriate individual to answer my questions. I also spoke with Stephen. My lease will be up soon and he let me test drive one of the vehicles I am interested in. He definitely knows the bells and whistles of the vehicle. A pleasure to deal with. More