Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Warren was knowledgeable about the vehicle and explained how to operate it well. Willy Monaghan how to operate it well. Willy Monaghan More
I bought this vehicle from out of state. Everything was good except for the shipment of my vehicle. I was never told when my vehicle was getting shipped and how much it cost. I got a call Everything was good except for the shipment of my vehicle. I was never told when my vehicle was getting shipped and how much it cost. I got a call from the transporter that my vehicle was being delivered to me without any notice from the dealership. When my car arrived it didn't have the necessary paperwork or tag. I called them and they apologized and said it would be shipped overnight. Well it took 2 weeks to get my receipt and tag. I was told it was Expressed on Thursday and I would get a tracking number. Of course it didn't happen until I emailed the Finance Office to get the status. I finally received my papers after a week of the classic runaround. I was not pleased because it makes me feel like you have my money so you're not important after the sale. Not sure who dropped the ball but I won't recommend this dealership to anyone that does out of state buying. More
Mr Aston was very nice but the sales manager was mean with me I will not buy again any car again from you with me I will not buy again any car again from you More
Jacobi Brown worked with me from start to finish. He took me on a test drive in two different vehicles. I ultimately chose the E-450 because of the many features and upgrade from my E-300 I traded He took me on a test drive in two different vehicles. I ultimately chose the E-450 because of the many features and upgrade from my E-300 I traded in. Will definitely recommend this dealership and sales dept. to all my friends. More
Mercedes Benz of New Orleans have been the worst experience I have ever experienced of five previous dealerships. I thought this would have been the best but it turned out to be the worst from the b experience I have ever experienced of five previous dealerships. I thought this would have been the best but it turned out to be the worst from the beginning. I have dealt with very few good workers. I previously experience prejudice faces of Mercedes Benz at the collision center. Very saddened by my experience at such an upscale dealership. The Manger Mike at the collision center is now helping me and promised me he is working this matter More
Everyone at this dealership was amazing with purchase process since I first got to the dealership and Herbert was very helpful process since I first got to the dealership and Herbert was very helpful More
Our salesperson was knowledgeable and patient. We are very happy with our purchase! Mr. MacDonald gave us excellent service. We are very happy with our purchase! Mr. MacDonald gave us excellent service. More
Wonderful car buying experience with Mr. Harry and Vic with finances. Mr. Harry was pleasant to deal with he made the car shopping experience enjoyable. Picking up the vehicle was easy and h Harry and Vic with finances. Mr. Harry was pleasant to deal with he made the car shopping experience enjoyable. Picking up the vehicle was easy and hassle free, it was all cleaned and parked in the showroom ready for our arrival. I highly recommend the dealership and staff! Go see Mr.Harry Anderson for you next car deal! More
Mr. Lee, my salesman was awesome! He took his time in helping me to decide exactly what I wanted . He had a good attitude and was patient with me. helping me to decide exactly what I wanted . He had a good attitude and was patient with me. More