Mercedes Benz of New Orleans

I have been buying and leasing cars from Benson Mercedes Benz since 1982. That about says it all. The dealership is a delight to deal with. Benz since 1982. That about says it all. The dealership is a delight to deal with. More

I was very pleased with my experience at MBNOLA. This was my first time purchasing a vehicle from this dealership and I was impressed with their professionalism. was my first time purchasing a vehicle from this dealership and I was impressed with their professionalism. More

Ive been with Mr. Mike Tyson for over 10 years now. I continue to buy Mercedes because of him, Richard and John Bioc in service. continue to buy Mercedes because of him, Richard and John Bioc in service. More

I was satisfied with the salesman, ie Mike Tyson, until the sale was completed. Then he seemed to get very vague. I questioned him about various aspect of the Mercedes Me Connect and didn’t receive accepta the sale was completed. Then he seemed to get very vague. I questioned him about various aspect of the Mercedes Me Connect and didn’t receive acceptable answers. In fact he sent me to service and spoke to several people and they sent me back to sales, and another salesman got involved and he couldn’t answer the concerns. The sales manager told service that. Wasn’t hooked up to the app, but Tyson disagreed. Also, my clock in the car has a different time every time I get in the car, but service doesn’t know how to fix it...I left the house at 11:00 and the clock read 7:03, but when getting back into car it read the right time...but it’s not fixed!! More

Warren the salesperson was open, friendly and personable. I did not expect to be treated that well in Metairie. The finance person, Will, was personable and informative. I did not expect to be treated that well in Metairie. The finance person, Will, was personable and informative. More

Dennis was a pleasure to work with. He was extremely helpful. He kwpt me updated throughout the process. I would absolutely work with Dennis again. helpful. He kwpt me updated throughout the process. I would absolutely work with Dennis again. More

Stephen MacDonald, our salesperson, is terrific. He goes out of his way to accommodate on selection, schedule and needs. This is our second purchase through Stephen and we know our service life experience o out of his way to accommodate on selection, schedule and needs. This is our second purchase through Stephen and we know our service life experience on our newest vehicle through Nick Mena will continue to be superb as it was earlier. More

Mr. Vic Jones was very thorough in explaining the details of the purchase. Mr. Warren Purvis is a superb salesman and stayed in contact throughout the buying process. The staff was engaging and warm during of the purchase. Mr. Warren Purvis is a superb salesman and stayed in contact throughout the buying process. The staff was engaging and warm during each visit. Will recommend to family and friends. Thank you for a great experience. More

Everyone I spoke with there was professional and courteous. The vehicle was exactly what I wanted and I couldn't have been happier. I would absolutely recommend them to anyone looking for a vehicle. courteous. The vehicle was exactly what I wanted and I couldn't have been happier. I would absolutely recommend them to anyone looking for a vehicle. More

I am on my second vehicle from this dealership. Vehicles are good, but awful customer service. On multiple occaisons, Advisor Robert Taylor was unhelpful, unresponsive, and didn't do what he said he was goi are good, but awful customer service. On multiple occaisons, Advisor Robert Taylor was unhelpful, unresponsive, and didn't do what he said he was going to do. After going to the Service Manager, Richard Freidrichs, to request a new advisor, Richard said he would get me one, but that didn't happen. He then said he would handle my warranty issues himself. Well that didn't happen either. When I asked why they were not handling my warranty issue timely, he then lied to me. When I told him he was incorrect in what he told me about my service appointments and parts he ordered, he made excuses and lied about it again. He tried to blame someone else, and I told him can't do that, he needs to look in the mirror, as he was the one who made the promises to me. Probably my last MB and only because of the service department. More