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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
July 28, 2021
Friendly and courteous service Nas' customer service skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so worth it. More
by lewis44500
Verified CustomerEmployees Worked With
July 28, 2021
Very good experience. Herbert Singleton was easy to work with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless. with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless. More
by rrutter25
Employees Worked With
July 24, 2021
Insensitivity to people wouldn’t even agree to fixing a broken light on the suv service manger told us he would be putting the suv back on lot for more money broken light on the suv service manger told us he would be putting the suv back on lot for more money More
by Angie Hall
July 20, 2021
Mercedes Benz of New Orleans is an outstanding dealership that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle fr that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle from this dealership! More
by ABONNEVAL
Employees Worked With
July 20, 2021
Great service and I would definitely recommend my family to this dealership. I’m loving my car and the service was Excellent! Thank you al to this dealership. I’m loving my car and the service was Excellent! Thank you al More
by d_sims2003
July 19, 2021
It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help. loves you all customer service. And Genie is awesome she was a good help. More
by cuteboydee
July 19, 2021
I have always had a good experience with Mercedes Benz of New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now. New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now. More
by HBRADSHAW1
July 17, 2021
The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle. inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle. More
by Ken
Employees Worked With
July 17, 2021
Traded in my current lease for a new lease in less than two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shoppi two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shopping experience. More
by JPRICE16
Employees Worked With
Mike Tyson
July 16, 2021
Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finan with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finance guy. He was fantastic as well. More
by fcaracci2
Employees Worked With
Other Employees :
Austin Kemper
