Mercedes Benz of New Orleans

Mark our saleperson was very helpful and professional.The finance manager was also very nice and professional he explained everything very clear.It was a pleasent experience.👍 finance manager was also very nice and professional he explained everything very clear.It was a pleasent experience.👍 More

Everything was a smooth process. Customer service was impact-able. My salesman was great and answered all questions in a timely manner. I was very satisfied when I left! impact-able. My salesman was great and answered all questions in a timely manner. I was very satisfied when I left! More

Quick and easy process. Very knowledgeable. I would definitely recommend him to a friend. He made buying a vehicle a pleasurable experience. Loan process was easy definitely recommend him to a friend. He made buying a vehicle a pleasurable experience. Loan process was easy More

The original service was great and very polite staff. My only issue was that after I got home I was not 100 percent satisfied because I felt the vehicle was too small. I bought the vehicle at closing on Sa only issue was that after I got home I was not 100 percent satisfied because I felt the vehicle was too small. I bought the vehicle at closing on Saturday. Monday morning at 0900 I contacted my sales person and he was looking for my insurance card. I explained to him about switching vehicles to a larger one. He told me the sale was finalized. Two days later I was contacted by Mercedes Benz to get information from my previous bank to pay off my previous car. I was confused because I was told the deal was finalized. I was told by the manager that it had been finalized. Anyhow I was just trying to get a bigger vehicle. There was no attempt to help me out. For that I am very disappointed with MB. Thank you. More

Michael Williams is a great salesman and always welcoming. He works really well with translating the need(s) of his clients to the finance managers. Thanks for the opportunity to share. welcoming. He works really well with translating the need(s) of his clients to the finance managers. Thanks for the opportunity to share. More

Great service and good selection of the vehicle. Kept me updated regarding the arrival as much as possible. I recommend Michael Williams to my friends updated regarding the arrival as much as possible. I recommend Michael Williams to my friends More

B.J. is the best service advisor at Mercedes Benz of New Orleans. He makes my service experience exceptional. I highly recommend him to others! Orleans. He makes my service experience exceptional. I highly recommend him to others! More

I found Mr. Lee to be personable and helpful without being pushy. Each person I encountered was very accommodating. The surroundings and experience were pleasant. being pushy. Each person I encountered was very accommodating. The surroundings and experience were pleasant. More

As usual, Ernie Debus went above an beyond to make our buying experience a seamless. It truly is a pleasure to work with a "car guy" who understands my enthusiasm for the vehicles and answers all of my d buying experience a seamless. It truly is a pleasure to work with a "car guy" who understands my enthusiasm for the vehicles and answers all of my detailed questions. I will continue to shop at MBNO, and hopefully Ernie won't retire anytime soon!! More