Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,325 reviews
December 07, 2021
Harry Anderson, my salesman, was very helpful and accommodating. I would recommend him to anyone looking for a new car. accommodating. I would recommend him to anyone looking for a new car. More
by kmcgehee
Employees Worked With
December 07, 2021
The dealership was very accommodating and professional especially the salesman, Harry Anderson. I wish I could have received some floormats for my car from the dealership. especially the salesman, Harry Anderson. I wish I could have received some floormats for my car from the dealership. More
by kmcgehee
December 06, 2021
Herbert was very helpful and went above and beyond to make this process enjoyable. I only go there if he is around. make this process enjoyable. I only go there if he is around. More
by annietedga
Verified CustomerDecember 06, 2021
Steven Bui was very helpful and professional. I would recommend working with him at this dealership. recommend working with him at this dealership. More
by jacquelinedelery
Employees Worked With
December 03, 2021
From the beginning of the process to the end, everyone involved made us comfortable and made the transaction easy to understand. This is why we made the decision to stay with Mercedes Benz of New Orleans involved made us comfortable and made the transaction easy to understand. This is why we made the decision to stay with Mercedes Benz of New Orleans. More
by CLOTILDA0
December 03, 2021
Very professional, great experience from purchasing to service. Both Ernie Debus in sales and Katie in service have provided an excellent experience for me. service. Both Ernie Debus in sales and Katie in service have provided an excellent experience for me. More
by RHETT1
December 03, 2021
Salesman was young, knowledgeable and personal on the experience. Answered all of my wife and my concerns on the vehicle. experience. Answered all of my wife and my concerns on the vehicle. More
by BRIAN.HECK75
Employees Worked With
December 02, 2021
Our experience with MB of New Orleans was outstanding. Professional service, helpful all along the way, and quick and painless in the closing process. Austin, in particular, was a wonderful asset fo Professional service, helpful all along the way, and quick and painless in the closing process. Austin, in particular, was a wonderful asset for us. He helped us locate the exact car we wanted without any effort from us as buyers. I have already recommended Austin and Mercedes Benz of New Orleans to several friends. More
by R Austin
Employees Worked With
Austin Kemper
December 02, 2021
Hello. Everything was great, the service and the experience itself was superb,everyone greeted me by my name like I been a customer for years. I can wait for my daughter to purchase her car as well. experience itself was superb,everyone greeted me by my name like I been a customer for years. I can wait for my daughter to purchase her car as well. Special thanks to Stephen MacDonald for being so patient with me. And I can’t forget about Robert Taylor who made sure I was back in my new car. More
by darlenesmothers
December 02, 2021
Excellent communication great welcome and excellent professional knowledge. Will be happy to do business again in a futur Daniel Bonnot professional knowledge. Will be happy to do business again in a futur Daniel Bonnot More
by danielpbonnot
Employees Worked With
