Mercedes Benz of New Orleans

Excellent service ,very informative ,personable and a pleasure to do business with. Telling all my friends! pleasure to do business with. Telling all my friends! More

Great service and care for the customer. Knowledgeable about the vehicles and follow up after purchase was appreciated. Knowledgeable about the vehicles and follow up after purchase was appreciated. More

Mr Hebert was excellent. Very first class service. He was very patient and very hands on with his knowledge of the vehicle Very first class service. He was very patient and very hands on with his knowledge of the vehicle More

excellent service, very good staff and very good treatment. I would definitely recommend it to all my friends… thank you. treatment. I would definitely recommend it to all my friends… thank you. More

Very professional and courteous was a very pleasant experience would highly recommend to anyone else dealing with Mercedes of New Orleans experience would highly recommend to anyone else dealing with Mercedes of New Orleans More

I had a very pleasant experience purchasing my car from the salesman and this dealership! the salesman and this dealership! More

I paid greater than $3000 on AC repairs in November of 2021. I notified the dealership in the beginning of spring of 2022, that they AC is blowing hot air. I waited 1 month for an appointment. I showed up 2021. I notified the dealership in the beginning of spring of 2022, that they AC is blowing hot air. I waited 1 month for an appointment. I showed up on my scheduled appointment time, and requested an oil change along with service to check my AC. I was notified of a shortage of team members, so I rented a car, to hoping they would have my card repaired within 7 days. Today is day 7, and my vehicle has not been touched, I asked if they could at minimum perform the oil change, 2 days ago, and I am being fed the same script, they are short staffed and my vehicle is next in line. I have a 2 year warranty, and is willing to take my vehicle somewhere else to be serviced for an issue they did not correctly fix a couple of months ago. I have been patient for 7 days and paid greater than $1000 for a rental, for Benz of NO to check a problem that was supposed to be resolved. I understand the shortage and the prior appointments, but the fact that my issue is something that was supposed to be resolved at the previous visit, should be taken into consideration. Highly inconvenienced and dissatisfied with the service department. More

Our sales professional (Dennis) was outstanding through the entire process. No pressure, no gimmicks just straight up professionalism. the entire process. No pressure, no gimmicks just straight up professionalism. More

Jeanne Fitzgerald and Stephen Macdonald are great. Would recommend them to my friends. The dealership is always clean and inviting. Would recommend them to my friends. The dealership is always clean and inviting. More

Since I already knew I wanted a Mercedes Benz selling was a non issue. The gentleman I worked with helped me find the vehicle that fit me the best. The whole process was easy and pleasurable. a non issue. The gentleman I worked with helped me find the vehicle that fit me the best. The whole process was easy and pleasurable. More