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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
September 20, 2022
Employees were professional and helped me both on the phone and in person. I was able to get the bulk of the paperwork done electronically so I was able to make the purchase rather quickly in person. phone and in person. I was able to get the bulk of the paperwork done electronically so I was able to make the purchase rather quickly in person. More
by jmarkharper
September 19, 2022
I couldn’t be more pleased with the service I received from Mike Williams my salesman. It took a year to receive the car I ordered in 2021, However Mike made sure to keep me updated when he received infor from Mike Williams my salesman. It took a year to receive the car I ordered in 2021, However Mike made sure to keep me updated when he received information and was extremely patient with me and all of my questions. He adds value to Mercedez Benz of New Orleans. More
by TIFFANNI_GONZALEZ
Verified CustomerSeptember 17, 2022
Great service. Made the entire process extremely easy. I would highly recommend to anyone buying a car. Made the entire process extremely easy. I would highly recommend to anyone buying a car. More
by joe.robertson
Employees Worked With
September 16, 2022
Mr. Anas was outstanding! Very professional and went above and beyond to make sure I was taken care of. Great experience working with Anas Thanks for all of the personal service with purchasing my new above and beyond to make sure I was taken care of. Great experience working with Anas Thanks for all of the personal service with purchasing my new G550. More
by alexseafood
Employees Worked With
September 16, 2022
The dealer made it easy for me to make the decision for the right vehicle. Very grateful and thankful. the right vehicle. Very grateful and thankful. More
by thomas4904
September 15, 2022
Mr. Purvis was outstanding! Very professional and went above and beyond to make sure I was taken care of, which in term made it an overall great experience to deal with the process of purchasing my car. I above and beyond to make sure I was taken care of, which in term made it an overall great experience to deal with the process of purchasing my car. I am not sure what I would have done. More
by eme2979
Employees Worked With
September 04, 2022
Best customer service and communication I’ve ever received buying a car. Herb made me feel like I was his most important client and kept me up to date on everything going on throughout the entire car received buying a car. Herb made me feel like I was his most important client and kept me up to date on everything going on throughout the entire car buying process. More
by CMHOLLANDER54
September 04, 2022
My experience with the Dealership was great . I had a well experienced and professional Salesperson Stephen MacDonald who provided me with great customer service. I had a well experienced and professional Salesperson Stephen MacDonald who provided me with great customer service. More
by ljohnsmajor
September 03, 2022
I have been buying cars from here since 2003. The staff are responsive, warm, friendly, trustworthy, professional. The staff are responsive, warm, friendly, trustworthy, professional. More
by billtiemann
Employees Worked With
September 03, 2022
Great experience working with Warren. Thanks for all of the personal service with purchasing my vehicle. Thanks for all of the personal service with purchasing my vehicle. More
by ronald.mclendon.jr
Employees Worked With
