Mercedes Benz of New Orleans

Phenomenal 5+ Star Experience !! From the moment I walked in the Front Door of the Mercedes Benz Dealership of New Orleans, I felt at Home. Everyone wants to make sure you are taken From the moment I walked in the Front Door of the Mercedes Benz Dealership of New Orleans, I felt at Home. Everyone wants to make sure you are taken care of and Greet You with the Biggest Smiles, which made me feel so Comfortable. Harry Anderson, My Salesperson, ensured that from ordering my CLA 250C to picking it up recently was a 5+Star Experience. With all the new technology out there he took the time to share his expertise knowledge of Mercedes-Benz.and let me know he is just a phone call away.. Finance Manager, Missy Hughes, was very knowledgeable and helpful taking the time to walk me through the finance process and making sure I felt comfortable and all my questions were explained thoroughly. Mercedes Benz of New Orleans has set the Bar Very High on how their Customers are treated and in my opinion they have gone beyond and thus, My 5+ Stars. Thanks, W. Sue Dunaway, Gonzales, La. More

Great customer service From Rudy Herpick to Harry Anderson to Missy Hughes to Eldric Washington, all took the time and effort to make purchasing a success and as pleasant as From Rudy Herpick to Harry Anderson to Missy Hughes to Eldric Washington, all took the time and effort to make purchasing a success and as pleasant as possible. More

Service and sales are the best . I less than a-year-old Mercedes had a recall and my salesman took the initiative to contact us bring us a loaner and get us our car back within 24 h . I less than a-year-old Mercedes had a recall and my salesman took the initiative to contact us bring us a loaner and get us our car back within 24 hours. Jerry has been nothing but spectacular simply met him and I will certainly recommend him or buy my next Mercedes through him. More

new car purchase Excellent and professional personnel Very courteous and knowledgeable staff Excellent service and made the purchase very easy and pleasurable Er Excellent and professional personnel Very courteous and knowledgeable staff Excellent service and made the purchase very easy and pleasurable Ernie Debus is a very accommodating More

He cares This man actually cares about the person who is buying the car. You are more than a dollar sign in his eyes. He actually makes the customer feel value This man actually cares about the person who is buying the car. You are more than a dollar sign in his eyes. He actually makes the customer feel valued! I will always recommend him specifically, and this dealership, to friends in Louisiana even though I now live in Houston. I visited a Houston Mercedes dealership and they were lakcking this lost quality of not just customer service, but also care that Michael has! He needs to be in more of a leadership role. More

Happy Camper August 28th was my 50 the birthday and it was pouring outside.!!! My husband brought me to Mercedez to surprise me with a car, but he said we will hav August 28th was my 50 the birthday and it was pouring outside.!!! My husband brought me to Mercedez to surprise me with a car, but he said we will have to come back another day 😥BUT COLIN CAME OUTSIDE WITH HIS UMBRELLA and the rest is HISTORY.!!! He is charming and a hard worker. I am thrilled 😁 More

Extraordinary! From the time I walked into the dealership to the time I drove off with my new car the experience was exceptional! Jorge Quinonez, was extremely info From the time I walked into the dealership to the time I drove off with my new car the experience was exceptional! Jorge Quinonez, was extremely informative, knowledgeable, helpful and personable. More

Great sales experience Jerry was wonderful. Typically I dread going into dealerships because of aggressive sales tactics. Jerry was very affable and professionally low key. Jerry was wonderful. Typically I dread going into dealerships because of aggressive sales tactics. Jerry was very affable and professionally low key. I will highly recommend him to friends and family. Overall, a great experience. More

Many Thanks! My relationship with this dealership has always been great. They provide excellent customer service within their sales department and service center. My relationship with this dealership has always been great. They provide excellent customer service within their sales department and service center. My most recent visit was when I obtained my second vehicle within a 3 year period. Jeanne Fitzgerald was a wonderful sales associate who recognized a great opportunity for me. I'm truly appreciative for her keen observation and follow through, which led to my second venture with the Mercedes brand. Let me send a great big thank you to Jeanne and her team for making this such a pleasant experience. It's been a great ride thus far. 😊 More