Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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My first Mercedes-Benz My overall experience if I can sum it up in one word it was "Superb". Mr. Bui exceeded my expectations exponentially. I definitely see myself as a lon My overall experience if I can sum it up in one word it was "Superb". Mr. Bui exceeded my expectations exponentially. I definitely see myself as a long term customer MBOFNO More
happy to know I was helped by the best Don't think anyone could served me better. Total professional. Mrs. Ajan is an asset to Mercedes Benz of New Orleans and is passionate about her work; Don't think anyone could served me better. Total professional. Mrs. Ajan is an asset to Mercedes Benz of New Orleans and is passionate about her work; she truly enjoys doing what she does. More
Amazing After visiting the dealership for several months trying to decided on which vehicle to purchase Jorge was always available to answer all my questions. After visiting the dealership for several months trying to decided on which vehicle to purchase Jorge was always available to answer all my questions. Wonderful salesman. More
Service Dept is aweful They simply could not figure out what was wrong with my vehicle even after I told them what my independent mechanic diagnosed. They charged me a ton They simply could not figure out what was wrong with my vehicle even after I told them what my independent mechanic diagnosed. They charged me a ton for repairs which did nothing for my vehicle. Use them at your own peril. More
Excellent Experience Complete professionalism at all times. The customer, me, came first in all aspects of this transaction. My salesperson was extremely knowledgeable a Complete professionalism at all times. The customer, me, came first in all aspects of this transaction. My salesperson was extremely knowledgeable about, not only, the car but all of the moving parts in this very important transaction. I feel confident that he will be available should I need assistance in the future. More
Great job Great staff and beautiful facility. Everyone was very professional and my salesperson Steve was great. I love my GLE and so happy I purchased it. Great staff and beautiful facility. Everyone was very professional and my salesperson Steve was great. I love my GLE and so happy I purchased it. More
Amazing! I went in to Mercedes with no intention of renewing my previous 3-year lease with them, but Harry Anderson went above and beyond to make sure I receiv I went in to Mercedes with no intention of renewing my previous 3-year lease with them, but Harry Anderson went above and beyond to make sure I received the deal I wanted. Professional, friendly and all around nice man. More
Wife Hapiness Great service and awesome customer service. Would buy another car from this dealership in the future. Happy Holidays to the whole Mercedes Benz team. Great service and awesome customer service. Would buy another car from this dealership in the future. Happy Holidays to the whole Mercedes Benz team. Thanks!!!!!! More
Awesome Sales Team!!! Awesome sales team and service!!! This is the first team in my life buying a car was not a chore. I would highly recommend New Orleans Mercedes an Awesome sales team and service!!! This is the first team in my life buying a car was not a chore. I would highly recommend New Orleans Mercedes and will be BACK!! Thanks to HERBERT and ERNIE for providing us with Over the Top excellent service. Thanks Again!!! More
Top Notch! Ernie is simply the best. We found him to be friendly, knowledgeable, resourceful, and responsible. We never felt pressured on any of our purchasing d Ernie is simply the best. We found him to be friendly, knowledgeable, resourceful, and responsible. We never felt pressured on any of our purchasing decisions, but rather supported and informed. We're excited about our new vehicle, and have Ernie to thank! More