Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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I’m a Mercedes-Benz Newby I wanted different floor mats for my CLS and went to Mercedes of New Orleans and Greg was awesome. He it then in for me & Gave me great info on other I wanted different floor mats for my CLS and went to Mercedes of New Orleans and Greg was awesome. He it then in for me & Gave me great info on other services I could get there for my new car. I’m new to the Mercedes-Benz family & experience and they are top notch in customer service. thank y’all so much More
Expectional Experience Everytime I visit Mercedes-Benz of New Orleans I enter with a smile and upon leaving I exit with an even BIGGER SMILE. Greg in parts is always very fr Everytime I visit Mercedes-Benz of New Orleans I enter with a smile and upon leaving I exit with an even BIGGER SMILE. Greg in parts is always very friendly, pleasant as well as, he's a great conversationalist. Inspite what I may me going through he ALWAYS brighten my day. Katie in service is very attentive to details when she's working with me and my vehicle. She ensures me that my car will be road worthy when I return for pick up, whether I come in with a service issue or just to have my car routinely serviced. I truly enjoy Greg and Katie my enounter with the both of them everytime I visit Mercedes-Benz of New Orleans! More
thank you christopher stuben /leo fkotron I have been dealing with Mercedes Benz of New Orleans for nearly 20 years ..I have always been treated like family. Finding a car is easy.Finding som I have been dealing with Mercedes Benz of New Orleans for nearly 20 years ..I have always been treated like family. Finding a car is easy.Finding someone you can trust and count on for service after the sale is a gift,,,Christopher Stuben really cares about his customers..ive purchased my last 8 cars in 20 years from him..not to mention the dozens of friends and family members I referred to him that will tell you the same thing about Christopher Stubenand Mercedes Benz of New Orleans ..id never buy a car from anyone else...wherever Christopher Stuben goes...that's where I will buy my cars..Id like to mention the service department as well...they treat their customers the same exact way.. Mercedes Benz of New Orleans in my book is the only place to buy or lease a car... More
The smoothest car leasing experience I've encountered. I cannot say enough good things about Ernie Debus and Mercedes-Benz of New Orleans. Mr. Debus knew my schedule did not allow much free time, and was I cannot say enough good things about Ernie Debus and Mercedes-Benz of New Orleans. Mr. Debus knew my schedule did not allow much free time, and was able to make a deal with me via text to accommodate my schedule. He found the exact vehicle I wanted and made it fit in my price range. Coming out of a previous lease with Mercedes, I was considering other luxury options (BMW, Land Rover, Maserati, etc.). It's because of Mr. Debus, and my new E400, that I chose to stay with Mercedes. To Mr. Debus and the entire Mercedes-Benz of New Orleans staff; Thank you. Leasing a car from your business felt like doing business with a family - not just a dealership. -Shaun Kraisman More
Always Helpful Leo made sure that my purchase was smooth. He makes it easy to buy a car. Also he had Brittany explain the details of the car. She spent the right Leo made sure that my purchase was smooth. He makes it easy to buy a car. Also he had Brittany explain the details of the car. She spent the right amount of time and was very organized in her presentation. More
Very Professional Talked to Warren on the showroom floor and he was very knowledgeable and helped me tremendously. I was able to select a beautiful care thanks to Warr Talked to Warren on the showroom floor and he was very knowledgeable and helped me tremendously. I was able to select a beautiful care thanks to Warren's suggestion. Thanks More
Wonderful experience My buying experience with Ernie Debus at Mercedes was wonderful! He is friendly, professional and knowledgeable. If I could buy all my future vehicles My buying experience with Ernie Debus at Mercedes was wonderful! He is friendly, professional and knowledgeable. If I could buy all my future vehicles from Ernie, I would be a happy person! More
Always a great experience My experience with MB-NO and in particular Ernie Debus was excellent. Ernie is a great asset to MB and is always unfailingly polite and accomodating. My experience with MB-NO and in particular Ernie Debus was excellent. Ernie is a great asset to MB and is always unfailingly polite and accomodating. He is the consummate professional and a pleasure to work with. More
Great experience Excellent buying experience that was hassle free. Ernie was very professional and knowledgeable about the car we selected. Ernie went above and beyond Excellent buying experience that was hassle free. Ernie was very professional and knowledgeable about the car we selected. Ernie went above and beyond to make sure we were happy with the purchase. More
not convenient at all I am glad other people have good experiences because none of my experiences have been good. No loaner car, you have to sit and wait basic service re I am glad other people have good experiences because none of my experiences have been good. No loaner car, you have to sit and wait basic service requires hours long appt time. I got my car back with a missing wiper blade. Now I call to get a simple question answered and you have to leave a message because you cant get anyone on the phone. The same car was brought in for service in Georgetown Tx and got loaner car and great service. I wont be back More